• Copyright
  • General
    • Why do I see extra service instance managers (SIMs) when the session manager (SSM) is recovering?
    • What Symphony daemons/processes are running on my cluster?
    • Why did service package deployment fail?
    • How does the repository service work?
    • Can I run older versions of Symphony clients and CLI on the grid?
    • Why do CLI and GUI display local host IP address as 127.0.0.1 on Linux?
  • Resource Management
    • Why is the number of resources allocated to my application lower than what I expect?
    • Why is the number of guaranteed resources for my application lower than what I expect?
    • Why doesn't the session manager start?
  • Application Development and Testing
    • Java and .NET API: Why does my session end up in the ABORTED state even though my client has finished normally?
    • C++ API: Do I have to keep the TaskInputHandle that is returned by the Session::sendTaskInput(...) method?
    • What is the correct way to use SoamFactory initialization and uninitialization?
    • How can I optimize my use of the SessionCallback (asynchronous task retrieval)?
    • C++ API: Why does my application have a memory leak after calling the Session::sendTaskInput() method?
    • Where should I put service initialization code?
    • What happens if a client terminates unexpectedly and does not get a chance to call the close() API for session cleanup?
    • How do I debug my service application?
    • C++ API: How do I set the thread stack size limit?
    • What is the API threading model used for when using a session callback?
    • What is the correct way to use SoamFactory initialization and uninitialization?
    • How do I explicitly clean up the connection in the client code?
    • What are the best practices for using the Symphony API in a server application or daemon process?
    • What do the deployment errors mean?
    • What happens when a client temporarily loses the connection to Symphony?
    • Can I access legacy COM components from my application?
    • Why do I get error message "java: symbol lookup error..." when I run a Java client with IBM Java 1.6(SR5) on Linux?
    • How do I generate a web service proxy class for my Symphony C# web client?
    • Message "Could not load file or assembly 'Platform.Symphony.Soam.Net_64.dll" displays when trying to run .NET application
    • How do I complete the on-boarding process after an error interrupts the on-boarding wizard for Visual Studio?
  • Cluster Configuration
    • How can I change the port number for the Platform Management Console so that it runs at a different address?
  • Application Configuration
    • How can I get my Symphony DE machine to submit workload to a Symphony grid?
    • Do I need any special settings to run my application if the application is compiled with ICC8.1?
    • How does the SSM calculate the boundary condition for AvailableVirtualAddressSpace on 32-bit RHEL?
  • Running and Monitoring Workload
    • Why won't my service start?
    • Why are there blocked hosts for my application?
    • Why can't I view completed session or task information in the CLI or the Platform Management Console?
    • I have several clients connected with the same application. Why do I get two different exceptions when I disable the application?
    • Why is my task still running even after I suspended its owning session?
    • Will a session be closed/aborted if it becomes inactive for a certain time?
    • Why are so many of my tasks pending?
    • After aborting or suspending a session, the SSM dies. Why is the session still open after the SSM recovers?
    • How do I find the URL for the Platform Management Console?
    • How are port numbers configured and how do I change them?
    • Why does Symphony report task input, task output, and common data sizes that are larger than my actual data sizes?
    • Why is my session demanding fewer or more resources than required for all of its pending tasks?
    • What happens if one service wants to block the host while there are still other services running tasks on the same slot?
    • My cluster is large and some SIMs are failing to connect to the SSM with error “-64”. How do I configure the system to avoid this problem?
    • Why doesn’t my client reconnect to the SSM after SSM failover?
  • Logging and Log Files
    • What are the error domains in the Symphony logs?
    • How do I clean up log files while the system is running?
    • I deleted a log file and no new log file was created. What should I do?
    • What are the Symphony loggers?
    • Where are the Symphony log files? How do I read them?
    • How can I change the location of SOAM logs?
    • How do I change Symphony logging properties both statically and dynamically?
    • Why is my exit code, which is set in the service instance before it exits, not logged correctly in the SIM log file on Unix platforms?