Welcome

Setting up your HMC to call-home to your service provider will reduce the personnel time required to report problems to service and support, and minimize the response time.

This wizard will guide you through the steps required for your system to automatically collect hardware service data and transmit them to your service center.

These steps include:

When call-home configuration is complete, a weekly call-home of service information to your service provider will be scheduled. This service data consists of system status information and Vital Product Data (VPD) for all systems managed by this HMC.

Prior to completing this Call Home setup, you will need to have your network settings configured, and some additional information available.

You can find detailed information about using the wizard by viewing the following:

Using the Wizard

Setting up Call-Home

Prerequisites

Using the HMC Configuration Worksheet