Preparing to configure Call-Home support may involve corporate networking staff, security teams, or the installation of a phone line.
To successfully configure Call-Home support for service and support, you must:
A printable worksheet of prerequisite information is available in the Installation and Configuration Guide for the Hardware Management Console, SA76-0084. The worksheet should be completed before HMC installation to help determine network settings, contact information, and service configuration. You may want to print the worksheet for easy access to this information during the call-home configuration steps.
Note: If your HMC is local with no internet connection, the installation guide can be found at http://www.ibm.com/systems/support.