Hardware Management Console Installation and Operations Guide


Appendix C. Error Messages and Recovery Information

The following tables contain information about error messages that can be displayed by the HMC during system configuration and operations.

Use this appendix to learn more about a specific error or information message. The table also includes recovery information (if applicable) to help you determine a recovery strategy.

Console Events Error Codes Message Recovery Action
HSCE2066 A scheduled backup of critical console data failed with a return code of {0}. The possible return code values are:
  • 4 - A return code of 4 indicates the removable media could not be mounted.

    Recovery Action - Verify that the media is inserted properly in the drive and try the operation again.

  • 5 - A return code of 5 indicates that the removable media is write protected.

    Recovery Action - Remove the write protection and try the operation again.

  • Any value except 4 or 5 is an Internal HMC Error

    Recovery Action:

    1. Perform Backup Critical Data task.
    2. Call for HMC software support.

Inventory Scout Error Codes Message Recovery Action
HSCI0100 No managed systems were detected that are attached to this system console. None
HSCI0101 No partitions have been defined for this managed system. None
HSCI0102 A blank or invalid entry was entered in the partition password field. Enter a valid password value.
HSCI0103 A blank or invalid entry was entered in the listening port field. Enter a valid port value.
HSCI0104 A blank or invalid entry was entered in the IP address field. Enter a valid IP address value.
HSCI0110 The Inventory Scout command completed successfully. None
HSCI0111 The Inventory Scout command request failed
  1. Verify that the removable media is properly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. Call for HMC software support.

HSCI0112 The removable media cannot be mounted. Please make sure the media is inserted properly in the drive and retry the operation
  1. Verify that the removable media is properly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. Call for HMC software support.

HSCI0113 The media specified is write protected. Please adjust the media and retry. Remove the write protection and try the operation again.
HSCI0114 The Inventory Scout request failed. Ensure the removable media is properly inserted in the drive.
  1. Verify that the removable media is properly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. Call for HMC software support.

HSCI0115 An error occurred while copying the Inventory Scout data. Verify that a blank formatted diskette is inserted properly in the drive and retry the operation.
  1. Verify that the removable media is properly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. Call for HMC software support.

HSCI0116 An error occurred while compressing the Inventory Scout data. Please retry the operation.
  1. Verify that the removable media is properly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. Call for HMC software support.

HSCI0117 An error occurred while trying to unmount the media.
  1. Verify that the removable media is properly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. Call for HMC software support.

HSCI0118 The Inventory Scout daemon was restarted successfully. None
HSCI0119 The Inventory Scout daemon could not be restarted.
  1. Verify that the removable media is properly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware to determine if there is a hardware problem.
  4. Call for HMC software support.

HSCI0120 The internal managed system name is malformed. Please exit this task and retry the operation.
  1. Verify that the removable media is properly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. Call for HMC software support.

HSCI0121 The Inventory Scout request failed. An error occurred while copying data to removable media.
  1. Verify that the removable media is properly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. Call for HMC software support.

HSCI0122 The system partition(s) did not respond to query attempts.
  1. Check that the HMC host name and the host name of the partition are fully qualified domain name (not a short host name). If they are not, this must be corrected for remote security to work.
  2. Verify the network routing is set up so the HMC can use ping to reach the partition and vice versa. If one or both cannot be reached from the other, correct the routing.
  3. Check to make sure /var is not full on the partition, which would prevent certain processes from running correctly.
  4. Verify that the following filesets have been installed properly on the AIX partitions:
    • rsct.core
    • csm.client
    • devices.chrp.base.ServiceRM
  5. Log in to one of the partitions and issue the following command: lssrc -s ctcasd . If the output shows ctcasd is inoperative, run an ls -l command on the /var/ct/cfg/ directory. If the files ct_has.pkf and ct_has.qkf are zero-length, there was an (AIX) installation configuration problem. These zero-length files should be removed and then issue the command startsrc -s ctcasd. If the startsrc -s ctcasd command does not work, the AIX lpp may not have been installed.
  6. If the output is still blank, reboot the HMC. After the reboot occurs, wait at least 10 minutes before trying again, to make sure all the partitions have resynchronized their information with the HMC.
  7. If the problem persists, contact your software service support representative.


Profile Data Error Codes Message Recovery Action
HSCL0001 There is no more space for a new profile name. Reuse profile names being used by other profiles or remove the profiles that are no longer needed. No more space for a new profile name is available. Reuse the profile names that are already used by other profiles, or remove the profiles that are no longer needed. Follow the procedures in this book to perform this action.
HSCL0002 Too many drawers are being used in profiles. Remove the drawers that no longer exist or are not needed. Remove the drawers that no longer exist or are no longer needed. Follow the procedures in this book to perform this action.
HSCL0003 The profile data save area is full. Remove any profiles that are no longer needed. Remove the profiles that are no longer needed. Follow the procedures in this book to perform this action.
HSCL0004 A profile with name {0} already exists in the partition with ID {1} in profile data of the managed system. Provide another name for this profile. Rename the profile to names that are not already in use in this partition. Follow the procedures in this book to perform this action.
HSCL0005 Cannot find information regarding profile data of the managed system. Execute a rebuild managed system operation.
  1. Perform a rebuild managed system operation.
  2. If the problem persists, contact your software service support representative.

HSCL0006 The managed system's profile data has been corrupted. You must either restore or reinitialize the profile data. You must either restore or initialize the profile data. Follow the procedures in this book to perform this action.
HSCL0007 The profile data of the managed system cannot be accessed or modified. Execute a rebuild managed system operation
  1. Perform a rebuild managed system operation.
  2. If the problem persists, contact your software service support representative.

HSCL0008 Could not construct or initialize profile data. Perform a Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL0009 Could not construct or initialize the profile data from the backup file, {0}. Repeat the operation. Repeat the operation. Follow the procedures in this guide. If the problem persists, call for HMC software support..
HSCL000B Could not get the activated LPAR profile from the profile data. Perform a Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL000C Could not get the activated system profile from the profile data. Perform a Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL000D Could not get all the system profiles from the profile data. Perform a Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL000E Could not get the default LPAR profile from the profile data. Perform a Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL000F Could not get the default system profile from the profile data. Perform a Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL0010 Could not get the LPAR profiles for the partition from the profile data. Perform a Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL0011 Could not get the LPAR profiles at this partition from the profile data. Perform a Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL0012 Could not get the system profile from the profile data. Perform a Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL0013 Could not remove the LPAR profile from the profile data. Perform a Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL0014 Could not remove the system profile from the profile data. Perform a Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL0015 Could not save the LPAR profile to the profile data. Perform a Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL0016 Could not save the system profile to the profile data. Perform a Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL0017 Could not create the LPAR profile in the profile data. Perform a Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL0018 Could not create the system profile in the profile data. Perform a Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL0019 Could not set the activated LPAR profile in the profile data. Perform a Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL001A Could not set the activated system profile in the profile data. Perform a Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL001B Could not set the default LPAR profile in the profile data. Perform a Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL001C Could not set the default system profile in the profile data. Perform a Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL001D Could not clean up the profile data. Perform a Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL001E Could not update the profile data cache. Perform a Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL001F Could not check for duplicate LPAR name. Perform a Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL0020 Could not remove the LPAR profile from the system profile content in the profile data. Perform a Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL0021 Could not add the LPAR profile to the system profile in the profile data. Perform a Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL0022 Could not get the partition name from the profile data. Perform a Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL0023 Could not get all the partition names from the profile data. Perform a Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL0024 Could not set the partition name in the profile data. Perform a Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL0025 Could not build the profile data from the local file, {0}. Perform a Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL0026 Could not write the data to the managed system. Perform a Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL0027 Could not backup the profile data to a file. Perform a Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL0028 Could not read profile data from the managed system. Perform a Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL0029 Could not delete profiles at the partition with ID of {0} in the profile data. Perform a Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL002A Could not modify the system profiles containing the LPAR slot ID of {0} in the profile data. Perform a Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL002B Could not do a priority restore on the profile data. Perform a Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL002C Could not merge the profile information in profile data. Perform a Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL002D Could not merge partition name data in the profile data. Perform a Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL002E Could not merge default and activated list data in profile data. Perform a Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL002F Could not merge drawer and profile infomation data in profile data. Perform a Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL0030 Unable to initialize the profile data. Perform a Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL0031 The profile data has been cleared. Either restore or reinitialize the profile data save area. Perform restore profile data task or initialize the profile data. Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL0032 Could not set the system profile's user defined name to the profile data. Perform a Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL0033 This managed system version, {0}, is unknown to HMC. Update to an HMC release that can handle this version of managed system.
  1. Perform the rebuild managed system operation.
  2. If the same error occurs, update to an HMC release that can handle this version of managed system.
  3. If you are not sure what version to use, contact software support.

HSCL0034 The levels of managed system and profile data area are not matching up. Managed system version: {0}, profile data area version: {1}. Upgrade the managed system version "to proper level."
  1. Perform the rebuild managed system operation.
  2. If the same error occurs, please update the managed system to a proper version.
  3. If you are not sure what version to use, contact software support.

HSCL0035 Cannot restore profile data with 2 different versions of profile save data.
  1. Perform the operation again.
  2. If the same error occurs, restore using another profile data file.

HSCL0036 Migrate profile data failed.
  1. Perform the operation again.
  2. If the problem persists, contact your software service support representative.

HSCL0037 This level of profile data, {0}, is unknown to this HMC. Please update to an HMC version that can handle this level of profile data.
  1. Perform the operation again.
  2. If the problem persists, update to an HMC version that can handle this level of profile data.
  3. If you are not sure what version to use, contact software support.

HSCL0038 Creation of affinity logical partition profiles failed in profile data save area.
  1. Perform the rebuild managed system operation.
  2. Retry the operation again.
  3. If the problem persists, contact your software service support representative.

HSCL0039 Deletion of affinity logical artitions failed in profile data save area.
  1. Perform the rebuild managed system operation.
  2. Retry the operation again.
  3. If the problem persists, contact your software service support representative.

HSCL003A Removal system profiles failed at profile data save area.
  1. Perform the rebuild managed system operation.
  2. Retry the operation again.
  3. If the problem persists, contact your software service support representative.

HSCL003B Setting of partition information failed in profile data save area.
  1. Perform the rebuild managed system operation.
  2. Retry the operation again.
  3. If the problem persists, contact your software service support representative.

HSCL003C Retrieval of all affinity logical partition information failed in profile data save area.
  1. Perform the rebuild managed system operation.
  2. Retry the operation again.
  3. If the problem persists, contact your software service support representative.

HSCL003D Retrieval of parition information failed in profile data save area.
  1. Perform the rebuild managed system operation.
  2. Retry the operation again.
  3. If the problem persists, call for HMC software support.

HSCL003E Cannot build LPAR information from profile data save area when the managed system is not LPAR capable. The capabilities of your managed system are listed on the Machine tab of the property panel.
HSCL003F Cannot build affinity logical partition information from profile data save area when the managed system is not Affinity LPAR capable. The capabilities of your managed system are listed on the Machine tab of the property panel.
HSCL0040 No more space for physical location code in the profile data save area.
  1. Perform the rebuild managed system operation
  2. Retry the operation again.
  3. If the problem persists, call for HMC software support.

HSCL0041 Migration of partition information failed in profile data save area
  1. Perform the rebuild managed system operation.
  2. If the problem persists, call for HMC software support.

HSCL0042 Migration of profile names failed in profile data save area
  1. Perform the rebuild managed system operation.
  2. If the problem persists, call for HMC software support.

HSCL0043 Migration of default profile list failed in profile data save area
  1. Perform the rebuild managed system operation.
  2. If the problem persists, call for HMC software support.

HSCL0044 Migration of activated profile list failed in profile data save area
  1. Perform the rebuild managed system operation.
  2. If the problem persists, call for HMC software support.

HSCL0045 Migration of physical location code information failed in profile data save area
  1. Perform the rebuild managed system operation.
  2. If the problem persists, call for HMC software support.

HSCL0046 Migration of drawer and profile information failed in profile data save area
  1. Perform the rebuild managed system operation.
  2. If the problem persists, call for HMC software support.

HSCL0047 Migration of time stamps of profile data save area failed
  1. Perform the rebuild managed system operation.
  2. If the problem persists, call for HMC software support.

HSCL0048 Migration of checksums of profile data save area failed
  1. Perform the rebuild managed system operation.
  2. If the problem persists, call for HMC software support.


Managed System Error Codes Message Recovery Action
HSCL01F5 Unable to lock the Service Processor. Perform one of the following steps: (1) Check serial cable connection; (2) Check if another Console is communicating with the Service Processor; (3) Perform the Release Lock task; (4) Perform Rebuild task to re-establish the connection.
  1. Wait for three minutes and retry the task.
  2. If the problem persists, make sure other HMCs and remote login sessions of the HMCs are not performing any task. Then perform the Release HMC Lock task to unlock the service processor, and then try the task again.
  3. Rebuild the managed system. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
If the problem persists, contact the HMC support organization.
HSCL01F6 Unable to unlock the managed system lock. Perform the Release Hardware Management Console Lock to unlock the managed system.
  1. Perform the Release HMC lock to unlock the service processor, and try the task again.
  2. If the task still fails and a redundant HMC is present, turn off the redundant HMC power and try the task again.
  3. Call for HMC software support.

HSCL01F7 Unable to get the current time from the managed system.
  1. Try the task again.
  2. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
  3. Call for HMC software support.

HSCL01F8 This property cannot be altered. None.
HSCL01F9 Unable to create managed system instance in object manager.
  1. Try the task again.
  2. Shut down and restart the HMC.
  3. Try the task again.
Follow the procedures in this guide.
HSCL01FA The managed system is already powered off. None.
HSCL01FC The parameter specified is not valid. Specify a different value. None.
HSCL01FD Power on failed. Try again. Retry the Power On task. If the problem persists, call for HMC software support.
HSCL01FE The managed system is already powered on. None.
HSCL01FF Could not rebuild. Shut down and restart the Hardware Management Console.
  1. Before rebooting, try the task again.
  2. Reboot the HMC.
  3. Refer to Managed System States for the HMC and check the state of the managed system. Perform the appropriate actions to recover.
  4. Try the task again.
  5. Call for HMC software support.

HSCL0200 Unable to communicate with Service Processor. Check serial cable connection.
  1. Check the serial cable connection from the HMC to the managed system.
  2. Refer to Managed System States for the HMC and check the state of the managed system. Perform the appropriate actions to put the managed system in the correct state.
  3. Call for HMC software support.

HSCL0201 Service Processor Command failed after {0} attempts: Invalid Response. Wait several minutes and try the task again.
HSCL0202 Service Processor Socket is corrupted.
  1. Wait two minutes and retry the command
  2. If the command still fails, wait an additional two minutes and try again.
  3. If both tries fail, rebuild the managed system to re-establish the socket connection. Follow the procedures in Rebuild is Indicated for Managed System to perform this action, then try the task again.
  4. Call for HMC software support.

HSCL0203 Command sent to Service Processor failed. Error Response {0}
  1. Try the task again.
  2. Refer to Managed System States for the HMC and check the state of the managed system. Perform the appropriate actions to put the managed system in the correct state.
  3. Call for HMC software support.

HSCL0204 Command failed. Unknown error.
  1. Try the task again.
  2. Refer to Managed System States for the HMC and check the state of the managed system. Perform the appropriate actions to put the managed system in the correct state.
  3. Call for HMC software support.

HSCL0205 The Managed System is in the Error State and is unable to continue with the Recover Partition Data Task. The recovery partition data task cannot be run until the managed system is no longer in error state.
  1. Record the error mesage.
  2. Refer to the recovery procedures for the managed system.
HSCL0206 Failed to Power On the Managed System. Unable to continue with the Power On Task
  1. Check the operator panel value of the managed system to verify it is in the no power state and that the managed system is not in the error state.
  2. Verify that no other task is being performed while executing this task, then retry the task.
  3. If problem persists, call HMC software support.

HSCL0207 Failed to Power Off the Managed System. Unable to continue with the Recover Partition Data Task.
  1. Check the operator panel value of the managed system to verify it is powered on and that the manged system is not in the error state.
  2. Verify that no other task is being performed while executing this task, then retry the task
  3. If problem persists, call HMC software support.

HSCL0209 Remote virtual terminal sessions are not allowed. Please check the remote virtual terminal settings. Virtual terminal cannot open remotely at this point. If open virtual terminal remotely is needed, enable your remote virtual terminal setting. Use the Enable/Disable Remote Virtual Terminal task in the System Confiuration menu to enable remote connections.
HSCL020A The power on system profile operation timed out. Activate the system profile manually once the managed system is powered on. Activate the system profile manually after the managed system is powered on.
HSCL020B The CUoD activation code you entered is incorrect. Please check the activation code and retry. Make sure the key is correct, and enter it again. If it still fails, contact your service representative.
HSCL020C The managed system does not allow Activation Codes for CUoD operations. None
HSCL020D The command you issued contained incorrect data. Internal use only. Contact your next level of software support.
HSCL020E The sequence number of this activation code indicates it has been used before. Please enter in a newer activation code. Make sure the key is correct, and enter it again. If it still fails, contact your service representative.
HSCL020F The activation code was not entered correctly. Re-enter your activation code. Make sure the key is correct, and enter it again. If it still fails, contact your service representative.
HSCL0210 The managed system cannot currently process an activation code. This condition is temporary, please retry this operation. The system is processing another CUoD function. Retry the operation.
HSCL0211 The requested function is currently disabled. Power off the managed system, and power it back up.
HSCL0212 The managed system is not CUoD capable at the present time. Make sure that the managed system is powered on. If it is powered on, check the managed system's properties panel to verify that the system is not CUoD capable. Contact your local representative for more information about this feature.
HSCL0213 The managed system does not support CUoD upgrades for processors. Contact your local representative for more information about this feature.
HSCL0214 The managed system does not support CUoD upgrades for memory. Contact your local representative for more information about this feature.
HSCL0215 There was an error trying to save processor order information to a diskette. Verify the diskette is writable, and retry the operation. If the error persists, contact your service representative. Verify the diskette is writable, and retry the operation again. If the error persists, contact your service representative.
HSCL0216 There was an error trying to send processor order information to the remote system. Verify the network connection to the remote system and that the user has access to the remote system and directory where the file will be copied. If the problem persists, contact your software support representative. Verify the network connection to the remote system and that user has access to the remote system and directory where the file will be copied. If the problem persists, contact your software support representative.
HSCL0216 The managed system cannot process the CUoD task at this time. The function has been disabled. You must power off and then power on the managed system to enable this task. To enable the CUoD task, power off and then power on the managed system.

Managed System Resource Error Codes Message Recovery Action
HSCL03EA There is an insufficient number of processors: Obtained - {0}, Required - {1}. Check that there are enough processors available to activate the partition. If not, create a new profile or modify the existing profile with the available resources, then activate the partition. If the partition must be activated with the specified number of processors, deactivate any active partitions using the resource, then activate the partition.
  1. Check the managed system properties panel to make sure that enough processors are available to activate the partition.
  2. If there are not enough processors available, create a new profile or modify the existing profile with the available resources. Then, activate the partition.
  3. If the partition must be activated at any cost, deactivate any running partition that is using the resource and then activate the partition.
Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL03EB Unable to allocate the I/O slot for activation in {0}. Check that the specified I/O is available to activate the partition. If not, create a new profile or modify the existing profile with the available resources, then activate the partition. If the partition must be activated with these resources, deactivate any running partition(s) using the resource then activate this partition.
  1. Check the managed system properties panel to make sure that enough I/O slots are available to activate the partition.
  2. If there are not enough I/O slots available, then create a new profile or modify the existing profile with the available resources. Then activate the partition.
  3. If the partition must be activated at any cost, deactivate any running partition that is using the resource and then activate the partition.
Note:
If you have tried to recover using the above actions and you are not successful, and you must activate the partition, edit the profile for the partition you are activating and remove all slots that are associated with the identified slot's PHB. See the PCI Adapter Placement Reference, order number SA23-2504 for information on PHB slot associations.
Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL03EC There is not enough memory: Obtained - {0}, Required - {1}. Check that there is enough memory available to activate the partition. If not, create a new profile or modify the existing profile with the available resources, then activate the partition. If the partition must be activated with these resources, deactivate any running partition(s) using the resource then activate this partition.
  1. Check the managed system properties panel to make sure that enough memory is available to activate the partition.
  2. If there is not enough available memory, create a new profile or modify the existing profile with the available resources and then activate the partition.
  3. If the partition must be activated at any cost, deactivate any running partition using the resource and activate the partition.
If the problem persists, call for HMC software support.
HSCL03ED The I/O Drawer specified by this ID cannot be found and may have been deleted from the managed system. Modify the profile. The I/O drawer defined in the profile may have been removed from the server. Check to verify that the I/O drawers defined in the profile are installed. Then, modify the profile to match the server configuration. Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL03EE The specified slot number cannot be found. Make sure the profile is not using I/O drawer slots that do not exist in the managed system. An I/O slot defined in the profile may have been removed from the server. Verify that the I/O slots defined in the profile are installed. Then, modify the profile to match the server configuration. Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL03EF The number of drawers, slots, and I/O required/desired information stored in the properties do not match. The profile may be corrupted. Perform the Restore Profile Data task.
  1. The profile may be corrupted. Perform the Restore Profile Data task.
  2. If problem persists, delete the profile and create a new profile.
Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL03F0 Unable to allocate the I/O slot for activation in I/O drawer {0}. Slot {1} is currently being used by another partition. Perform one of the following three actions 1) remove this I/O slot from the profile or 2) change the I/O slot from Required to Desired in the profile or 3) remove the I/O slot from the other partition. Perform one of the following actions:
  • Remove this I/O slot from the profile.
  • Change the I/O slot from Required to Desired in the profile.
  • Remove the I/O slot from the other partition.
HSCL03F1 Unable to allocate one or more I/O slots. The following slots are in error state: {0} slot {1}. Please complete one of the following actions: Remove this I/O slot from the profile, or change the I/O slot from required to desired in the profile, or reboot the managed system to restore the PCI slots in error to normal state. Perform one of the following options:
  • Remove this I/O slot from the profile.
  • Change the I/O slot from required to desired in the profile.
  • Reboot the managed system to restore the PCI slots in error to normal state.
  • If the problem persists, call HMC software support.
HSCL03F2 Unable to allocate the I/O slot for activation in I/O drawer {0}. Slot {1} is not present. Remove this I/O slot from the profile or change the I/O slot from Required to Desired in the profile. Remove this I/O slot from the profile or change the I/O slot from Required to Desired in the profile.
HSCL03F3 Unable to allocate the I/O slot for activation in I/O drawer {0}. Slot {1} is system deconfigured. Remove this I/O slot from the profile or change the I/O slot from Required to Desired in the profile. Remove this I/O slot from the profile or change the I/O slot from Required to Desired in the profile.

Partition Error Codes Message Recovery Action
HSCL0591 Cannot activate logical partition when an affinity logical partition has already been activated since powering on Activation of logical partitions is not allowed at this point. To activate this partition, do the following:
  1. Power off the managed system.
  2. Power on the managed system to partition standby.
  3. Try the activation operation again.
HSCL0592 Cannot activate a 8-processor affinity logical partition when a logical partition or other type of affinity logical partition has already been activated since powering on Activation of an 8-way affinity logical partition is not allowed at this point. To activate this partition, do the following:
  1. Power off the managed system.
  2. Power on the managed system to partition standby.
  3. Try the activation operation again.
HSCL0593 Cannot activate a 4-processor affinity logical partition when a logical partition or other type of affinity logical partition has already been activated since powering on Activation of a 4-way affinity logical partition is not allowed at this point. If you need to activate this partition, do the following
  1. Power off the managed system.
  2. Power on the managed system to partition standby.
  3. Retry the activation operation.
HSCL0594 Managed system is not capable of activating a 4-processor affinity logical partition The capabilities of your managed system are listed on the Machine tab of the property panel.
HSCL0595 Managed system is not capable of activating a 8-processor affinity logical partition The capabilities of your managed system are listed on the Machine tab of the property panel.
HSCL0596 Cannot activate a Full Machine Partition in a non-SMP capable managed system The capabilities of your managed system are listed on the Machine tab of the property panel.
HSCL0597 Cannot activate a logical partition in a non-LPAR capable managed system The capabilities of your managed system are listed on the Machine tab of the property panel.
HSCL0598 Cannot activate an affinity logical partition in a non-Affinity-LPAR capable managed system The capabilities of your managed system are listed on the Machine tab of the property panel.
HSCL059A Cannot activate the partition. The profile's maximum memory amount exceeds the managed system's memory limit. Please change the profile's maximum memory amount. Change the profile's maximum memory amount, and retry the operation.
HSCL05DD Unable to get partition state. Repeat the operation. Repeat the operation. If the problem persists, call for HMC software support.
HSCL05DE A partition in the managed system already uses the name {0}. Provide another name for this partition. Rename the partition to another name that is not yet used by other partitions in the same managed system. Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL05DF The partition is not in a state under which this operation can be performed. Check the state of the partition. Verify that the operation is allowable under this partition state. Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL05E0 The partition {0} is in an undefined state. Rebuild the managed system. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL05E1 Only 16 partitions per managed system can be allocated. There are no more unallocated partitions available. Delete unused or unwanted partitions for this managed system and retry the operation. Partitions in the ready state are currently not in use. Delete unused or unwanted partitions. Partitions in the ready state are currently not in use. Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL05E4 Unable to delete a full system partition. You do not have the necessary permission to delete a full system partition. You do not have the necessary permission to delete a full system partition. Contact your user administrator to give you proper access.
HSCL05E5 Unable to create partition when the managed system is in {0} state. Make sure that the managed system is in the ready state and was powered on with Partition Standby. Verify the managed system is in the ready state and in Partition Standby. Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL05E6 Partition {0} delete failed. Cannot delete a partition when its state is in {1}. If the partition is not in the ready error state, perform a hard reset operation then delete the partition. Verify the partition is not in running or booting state. If the state is ready or error state, perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action, then try the task again.
HSCL05E7 The profile you tried to activate does not belong to the partition {0} you specified. Select the correct LPAR profile. Verify that you selected the correct LPAR profile to activate.
HSCL05E8 Cannot delete partition {0}. A partition cannot be deleted when the managed system is at the {1} state. Delete the LPAR when the managed system is in the Ready state and in Partition Standby. If the managed system is in the Ready state and Partition Standby, rebuild the managed system. Follow the procedures in Rebuild is Indicated for Managed System to perform this action, and then try the task again. Also refer to partition error message HSCL05H6.
HSCL05E9 Could not activate the partition. Make sure that the partition is not already activated and that the managed system is running. Verify that the partition is not already activated, and the state and power-on condition of the managed system are correct, try the operation again. Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL05EA Cannot activate the partition when it is in state {0}. Make sure the partition is not running, booting or in the open firmware state. Verify the LPAR is not in the running, booting, or open firmware state. Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL05EB Could not create partition. Make sure that all requirements are met for creating a logical partition. Cannot create a partition. To verify that all the requirements for creating a logical partition are met, refer to Creating Partitions. If all requirements are met, do a rebuild of the managed system, follow the procedures in Rebuild is Indicated for Managed System to perform this action, and try the task again. If the failure still occurs, call for HMC software support.
HSCL05EC Could not delete partition {0}. Make sure that all requirements are met for deleting a logical partition. Cannot delete a partition. Verify that all the requirements for deleting a partition are met, refer to Deleting Partitions. If all requirements are met, rebuild of the managed system Follow the procedures in Rebuild is Indicated for Managed System to perform this action, and try the task again. If it still fails, call for HMC software support.
HSCL05ED Could not set the properties for partition {0}. Try again Repeat the operation. If the operation still fails, call for HMC software support. Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL05EE Could not get the managed system's service processor log entry. Try again Repeat the operation. Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL05EF This new partition does not have a user defined name. Specify a name for the partition. Set the user defined name for this partition. Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL05F0 Cannot create the partition when the managed system was powered on with {0}. Make sure the managed system is powered on with Partition Standby. Verify that the managed system is in Partition Standby. Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL05F1 Could not delete partition {0}. A partition cannot be deleted when the managed system was power on with {1}. Make sure that the managed system was powered on with Partition Standby. Verify that the managed system is in running in Partition Standby. Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL05F2 No port or session number information for opening a virtual terminal partition on {0} with id {1}. Try again.
  1. Wait for two minutes and then try the task again.
  2. If the problem persists, refer to Managed System States for the HMC to check the state of the managed system. Perform the appropriate actions to recover.
  3. If the operation still fails, call for HMC software support.

HSCL05F3 Could not display the OS reset dialog for partition {0}. Try again.
  1. Log off and then log back on to the HMC and try the operation again.
  2. If this does not correct the problem, call for HMC software support.

HSCL05F4 Could not display the partition activate dialog for partition {0}. Try again.
  1. Log off and then log back on to the HMC and try the operation again.
  2. If this does not correct the problem, call for HMC software support.

HSCL05F5 Could not display the create partition dialog for the managed system: {0}. Try again.
  1. Log off and then log back on to the HMC and try the operation again.
  2. If this does not correct the problem, call for HMC software support.

HSCL05F6 Could not create the partition on the managed system {0} with partition name {1}. Refresh the interface and check whether the operation was performed. If not, try the operation again. Verify the newly created partition displays on the graphical user interface. If not, retry the create partition task and check the graphical user interface again. If the task still fails, log off and log back on to the HMC, and try the task again.
HSCL05F7 Could not open the virtual terminal for partition {0} with ID {1}.
  1. Refresh the interface and check whether the operation was performed.
  2. Reboot the HMC, and try the task again.
  3. If the operation still fails, call for HMC software support.

HSCL05F8 Could not perform the OS reset {0} reset on partition {1} with ID {2}.
  1. Refresh the interface and check whether the operation was performed. If not, try the operation again.
  2. If the partition has been reset. (If you performed a soft reset, check to see if the partition rebooted. If you performed a hard reset, verify that the partition state changed to ready.)
  3. Retry the OS reset operation.
  4. If a hard reset was performed, rebuild the managed system see Rebuild is Indicated for Managed System and check the state, seeManaged System States for the HMC.

HSCL05F9 Could not delete partition {0}. Refresh the interface and check whether the operation was performed. If not, try the operation again.
  1. Verify that the partition displays on the graphical user interface.
  2. Retry the delete partition and check the graphical user interface to see if it is updated appropriately.
  3. Log off and log back on to the HMC.
  4. Call for HMC software support.

HSCL058A Could not activate the partition on partition {0} with ID {1}. Refresh the interface and check whether the operation was performed. If not, try the operation again.
  1. Refresh the graphical user interface.
  2. Perform a rebuild of the managed system, following the procedures in Rebuild is Indicated for Managed System to perform this action
  3. Try the task again.
  4. Call for HMC software support.

HSCL058B Could not read the boot error value task on partition {0} with ID {1}. Refresh the interface and check whether the operation was performed. If not, try the operation again.
  1. Try the task again.
  2. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action, then try the task again.
Follow the procedures in this guide. If the problem persists, call for HMC software support.

Profile Error Codes Message Recovery Action
HSCL07D1 This partition profile is currently active in its logical partition and cannot be modified or deleted. To make the profile inactive, perform a hard operating system reset on the partition to bring it to the Ready state, then repeat the operation. Partition Profiles that are active in a Logical Partition cannot be modified or deleted. Perform a Hard Operating System Reset on the Partition to bring it to the Ready state, at which time the profile will no longer be active. Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL07D2 This partition profile is the logical partition's default profile and cannot be deleted. If you still want to delete it, change the default profile for this logical partition or, if necessary, create another partition profile to be the default profile. All Logical Partitions must have at least one Partition Profile, which is designated as the Default Profile because it is the Profile implicitly used when the Partition is activated with no Profile specified. If you still wish to delete it, change the Default Profile for this Logical Partition (create another Partition Profile if necessary). Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL07D3 The partition profile could not be found in the Hardware Management Console save area. The Hardware Management Console is either out of sync with the console save area or the console save area has been corrupted. Rebuild this partition profile's managed system. The main causes of this condition are:
  1. The HMC is out of sync with the profile data.
  2. The profile data has been corrupted. This might cause the loss of the Partition Profile.
  3. Rebuild the Partition Profiles for the managed system.
Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL07D4 A profile named {0} already exists for this partition in the Hardware Management Console save area. Choose a different name for the new system profile. All Partition Profiles for a logical partition must have unique names. Choose a different name for the new profile. Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL07D5 Creation of partition profiles for the full system partition is not allowed. You must use one of the predefined partition profiles for the full system partition. You must use one of the predefined partition profiles for the Full System Partition. Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL07D6 You cannot delete full system partition profiles. Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL07D7 You cannot modify the full system partition profile's properties. None
HSCL07D8 Deleting default profile associations within the current context is not allowed. You can delete the Default partition Profile Association only by:
  1. Deleting the Partition CIMInstance to which the Association connects. This will also delete the Partition Profile CIMInstance to which the Association connects the Partition.
  2. Use createInstance to change the DefaultLparProfile Association to overwrite the previous Association you intended to delete.
Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL07D9 Setting a default profile association is only allowed during create. You can alter the DefaultLparProfile Association only through createInstance, which overwrites the previous association. Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL07DA The partition profile used for the operation cannot be found in the profile data. Verify that you enter the correct information. Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL07DB An attempt to create a profile failed. Try the task again.
HSCL07DC An attempt to modify a profile failed. Try the task again.

System Profile Error Codes Message Recovery Action
HSCL09C6 Could not find the system profile in memory. It may be corrupted. Restore the profile data. The System Profile may be corrupted.
  1. Perform the Restore Profile Data task.
  2. If problem persists, delete and re-create a new system profile.
Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL09C7 A system profile named {0} already exists for this managed system in the Hardware Management Console save area. Choose a different name for the new system profile. Every system profile created for an individual managed system must have a unique name. Choose a different name for the new System Profile. Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL09C8 Could not open the Copy System Profile dialog. Try again.
  1. Try the task again.
  2. Log off the HMC, and log back on.
  3. Try the task again.
  4. If the problem persists, call your HMC software support.

HSCL09C9 Could not copy the system profile {0}. Try again.
  1. Try the task again.
  2. Log off the HMC, and log back on.
  3. Try the task again.
  4. If the problem persists, call for HMC software support.

HSCL09CA Could not delete the system profile. Try again.
  1. Try the task again.
  2. Log off the HMC, and log back on.
  3. Try the task again.
  4. If the problem persists, call for HMC software support.

HSCL09CC Cannot activate a Full System Partition profile when the managed system is powered on with Partition Standby. Check the status of the Managed System from the properties panel and verify that the system was powered on as Full System Partition. If not in Full System Partition, switch the managed system from Partition Standby to Full System Partition. To switch these power-on options, turn off the power for the managed system. Then, turn on the power on and select Full System Partition during the power-on process.
HSCL09CD Cannot activate user defined partition profiles when the managed system is powered on with Full System Partition. Check the status of the Managed System from the properties panel and verify that the system was powered-on as Partition Standby. If not in Partition Standby, switch the managed system from Full System partition to Partition Standby. To switch these power-on options, turn off the power to the managed system. Then, turn on the power and select Partition Standby during the power-on process.
HSCL09CE You cannot have LPAR and affinity LPAR profiles in the same System Profile. Ensure the System Profile contains only profiles that belong to the same partition type. To determine the partition type, select the logical partition and view its properties.
HSCL09CF Validation of system profile failed. Retry the operation. Retry the operation. If the problem persists, contact HMC software support.
HSCL09D0 Cannot validate system profile if the managed system is not in ready state. Retry the operation with the managed system in the Ready state.
HSCL09D1 Cannot validate system when the managed system is powered-on with the Full System Partition None

Operating System Reset Error Codes Message Recovery Action
HSCL0DAE The Hardware Management Console was unable to successfully issue an Operating System Reset request to the managed system or Logical Partition
  1. Try the task again.
  2. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action, then try the task again.
Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL0DAF A Hard Operating System Reset can be issued only on a logical partition, not on the managed system. None
HSCL0DB0 A Soft Operating System Reset can be issued for the managed system when it is in the Ready state only if it was powered on in Full System Partition. If the managed system was not powered on in Full System Partition, turn off the power to the managed system, and then turn on the power in Full System Partition. If the managed system is in the No-Power state, perform just the power-on operation. The managed system should transition to the Initializing state, then to the Ready state.

If the managed system is in the Error state, or No-Communication state, refer to Managed System States for the HMC and check the state of the managed system. Perform the appropriate actions to recover.

HSCL0DB1 A Soft Operating System Reset can be issued for the managed system only if it is in the Initializing or Ready state. If the managed system is in the No-Power state, apply power to the system. The managed system should transition to the Initializing state then to the Ready state.

If the managed system is in an Error state or No-Communication state, refer to Managed System States for the HMC and check the state of the managed system. Perform the appropriate actions to recover.

HSCL0DB2 An Operating System Reset can be issued for a logical partition only if the partition is in the Running or Starting state.
  1. Refresh the graphical user interface.
  2. Try the task again.
  3. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action, then try the task again.
Follow the procedures in this guide. If the problem persists, call for HMC software support.

Virtual Terminal Error Codes Message Recovery Action
HSCL0FA1 The managed system's service processor could not open a virtual terminal session.
  1. Verify that the managed system is connected and has power.
  2. Try the task again.
  3. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action, then try the task again.
  4. If the problem persists, call for HMC software support.

HSCL0FA2 All available virtual terminal sessions have been opened and are in use. To force a new open session, perform a Close Terminal Session operation which frees up the session. No Virtual Terminal Sessions are available. Perform a Close Terminal Session to forcefully close an open session and free it up to be opened. Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL0FA3 Unable to close the virtual terminal session. Issue a Close Virtual Terminal Connection operation. An internal error occurred while attempting to close the Virtual Terminal Session. Issue a Close Virtual Connection; if this fails, call for HMC software support.
HSCL0FA4 There is no virtual terminal session with session number {0} open. None

Backup and Restore Error Codes Message Recovery Action
HSCL1195 Unable to back up the profile data to the backup file. Try again.
  1. Try the task again.
  2. Reboot the HMC, and then try the task again.
  3. Try the task with new media.
  4. If the operation still fails, call for HMC software support.

HSCL1196 You do not have read access permission on the backup file, {0}. Try the operation again.
  1. Try the task again.
  2. If the operation still fails, call for HMC software support.

HSCL1197 Unable to read the profile data's backup file, {0}. Try the operation again.
  1. Try the task again.
  2. Reboot the HMC, and then try the task again.
  3. If the operation still fails, call for HMC software support.

HSCL1198 Cannot find backup file, {0}, for profile data. Select a valid, existing backup file.
  1. Try the task again.
  2. If the operation still fails, call for HMC software support.

HSCL1199 A full restore is not permitted when there are logical partitions in the {0} state. A full restore can only be issued when the managed system was powered on with Partition Standby and there are no partitions running, booting, or in the open firmware state.
  1. Verify the managed system was powered-on to run in Partition Standby.
  2. Try the task again.
  3. If the operation still fails, call for HMC software support.

HSCL119A There was an I/O error while backing up the profile data. Try again.
  1. Try the task again.
  2. Reboot the HMC, and then try the task again.
  3. If the operation still fails, call for HMC software support.

HSCL119B The restore profile data operation failed. Try again.
  1. Try the task again.
  2. Reboot thehardware management console, and then try the task again.
  3. If the operation still fails, call for HMC software support.

HSCL119C Cannot initialize profile data when a partition is in the {0} state and when the managed system is not powered on with Partition Standby, or when there are partitions running, booting, or in the open firmware state. Cannot initialize the profile data when managed system is not running logical partitions and in the ready state. Also , there should be no partition in running, booting, or open firmware state. Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL119D Cannot restore the profile data if the managed system is in the {0} state.
  1. Verify the managed system is in ready state and running logical partitions or Partition Standby.
  2. Try the task again.

HSCL119E Cannot initialize the profile data if the managed system is in the {0} state.
  1. Verify the managed system is in ready state and running logical partitions or partition standby.
  2. Try the task again.

HSCL119F The backup file {0} used to restore the profile data is not valid. Its file size ({1}) is not correct. Select a valid backup file. The backup file selected is not valid. The File may be corrupted.
  1. Try the task again.
  2. Select another backup file and try the task again.
  3. If the problem persists, call for HMC software support
HSCL11A0 Cannot restore the profile data if the managed system is in the {0} state. The managed system must be in the Ready state and powered on with Partition Standby.
  1. Verify the managed system is in ready state and running logical partitions or Partition Standby.
  2. Try the task again.

HSCL11A1 Cannot initialize the profile data if the managed system is in the {0} state. The managed system must be in the Ready state and powered on with Partition Standby.
  1. Verify the managed system is in ready state and running logical partitions or partition standby.
  2. Try the task again.

HSCL11A2 Could not display the backup dialog for the managed system: {0}. Try again.
  1. Try the task again.
  2. Log off the HMC, then log back on.
  3. Try the task again.
  4. Call your software support.

HSCL11A3 Could not back up the profile data for the managed system: {0} to file: {1}.
  1. Refresh the graphical user interface.
  2. Try the task again.
  3. Reboot the HMC, then try the task again.
  4. If the problem persists, call for HMC software support.

HSCL11A4 Cannot back up profile data to the default backup file name: {0}. Cannot back up the profile data to the default backup file. Choose a different backup file name. Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL11A5 Could not display the remove backup dialog for the managed system: {0}. Try again.
  1. Try the task again.
  2. Log off the HMC, and log back on.
  3. Try the task again.
  4. Call for HMC software support.

HSCL11A6 Could not remove the backup file {0} from the managed system {1}.
  1. Refresh the graphical user interface.
  2. Try the task again.
  3. Reboot the HMC, then try the task again.
  4. If the problem persists, call for HMC software support.

HSCL11A7 No backup file has been selected for the operation. Select a backup file. Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL11A8 Could not display the restore profile data dialog for the managed system: {0}. Try again.
  1. Try the task again.
  2. Log off the HMC, then log back on.
  3. Try the task again.
  4. If the problem persists, call for HMC software support.

HSCL11A9 Could not initialize the profile data task on the managed system {0}. Refresh the interface and check whether the operation was performed. If not, try the operation again. Refresh the graphical user interface. Check whether the operation has been performed and displays on the graphical user interface. If not, repeat the operation. Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL11AA Could not restore the profile data task on the managed system {0} with backup file {1} of {2} option. Refresh the interface and check whether the operation was performed. If not, try the operation again.
  1. Refresh the graphical user interface.
  2. Try the task again.
  3. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action, then try the task again.
  4. If the problem persists, call for HMC software support.

HSCL11AB Could not display the recover partition data dialog for the managed system {0}.
  1. Try the task again.
  2. Log off the HMC, then log back on.
  3. Try the task again.
  4. If the problem persists, call for HMC software support.

HSCL11AC Could not perform the recover partition data task on the managed system {0}.
  1. Refresh the graphical user interface.
  2. Try the task again.
  3. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action, then try the task again.
  4. If the problem persists, call for HMC software support.

HSCL11AD Could not display the Rebuild the Managed System dialog for the managed system {0}. None
HSCL11AE The backup profile data name must start with a numeric or alphabetic character. Specify the name correctly.
HSCL11AF The backup profile data name must not contain / \ ' or " characters. Specify the name correctly.

Utility Class Error Codes Message Recovery Action
HSCL138A Unable to a get the socket connection to the managed system. Shut down and restart the Hardware Management Console. Shut down and restart the HMC. Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL138C Unable to find the machine type, model, serial number of this HMC. Reboot the HMC. Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL138D Could not release the management framework socket. Reboot the HMC.Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL138F Unable to get the Hardware Management Console hostname. Check the network settings within the system configuration. Check the network setting under system configuration, then try the task again. Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL1390 The managed system is not registered in the management framework. Shut down and restart the Hardware Management Console. Shut down and restart the HMC. Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL1391 The management framework socket is not registered. Make sure to not attempt any operations while the delete, rebuild, or restore profile data tasks are being performed. Perform the Rebuild Managed System task.
  1. Make sure not to perform any operation while the Delete, Rebuild and Restore Profile Data tasks are performed.
  2. Perform the Rebuild Managed System task.
Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL1392 The management framework socket is either deleted or changed. Do not perform any operations while the delete, rebuild, or restore profile data tasks are being performed. Perform the Rebuild Managed System task. Make sure not to perform any operation while the Delete, Rebuild, and Restore Profile Data tasks are performed. Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL1393 Unable to load the list of IBM PC product names.
  1. Reboot the HMC.
  2. If the problem persists, call for HMC software support.

HSCL1395 Unable to launch the confirmation dialog. Try again.
  1. Refresh the graphical user interface.
  2. Try the task again.
  3. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action, then try the task again.
  4. If the problem persists, call for HMC software support.

HSCL1396 Unable to initialize the HMC-CSP Version compatibility table. Retry the operation. If it fails, contact HMC Software Support.
HSCL1397 Unable to determine what version of firmware is loaded on the service processor. Try the operation again. If it fails, contact HMC Software Support.
HSCL1398 Unable to determine what versions of service processor firmware is compatible with this version of the Hardware Management Console. Retry the operation. If the error persists, contact HMC software support.

CIMOM Error Codes Message Recovery Action
HSCL157F Cannot find an instance of the object specified.
  1. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action, then try the task again.
  2. If the problem persists, call for HMC software support.

HSCL1584 You do not have the proper authorization or permission to perform this task. Log in as the proper user and try again. Log in with appropriate permissions to perform the task. Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL1585 There was an unknown error while querying the object manager database.
  1. Try the task again.
  2. Reboot the HMC.
  3. If the problem persists, call for HMC software support.

HSCL1586 Cannot find an Instance with object manager of {0}.
  1. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action, then try the task again.
  2. If the problem persists, call for HMC software support.


HMC Console Error Codes Message Recovery Action
HSCL1771 Unable to create console information and set it with the managed system. Perform the Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL1772 Could not set Hardware Management Console information. Perform the Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL1773 Invocation of the Hardware Management Console information method failed. Perform the Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL1774 Unable to get the defined slot number for Hardware Management Console information slots. Perform the Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL1775 Could not get host Hardware Management Console information slot ID. Perform the Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL1776 Could not get the Hardware Management Console information. Perform the Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL1777 Failed to construct the Hardware Management Console information string. Perform the Rebuild Managed System operation. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action.
HSCL177F Could not delete the Hardware Management Console instance.
  1. Perform a Rebuild Managed System operation. Follow the procedures in Rebuild is Indicated for Managed System to perform this action, then try the task again.
  2. Reboot the HMC and then try the task again.
  3. If the problem persists, call for HMC software support.


WEBSM/AUIML Error Codes Message Recovery Action
HSCL1965 Unable to determine the Hardware Management Console server's host name. Check the Hardware Management Console network settings under System Configuration and verify that they are correct. Check the HMC Network Settings under System Configuration and verify the settings are correct, and that you have a valid host name for the HMC. Contact your System/Network Administrator for network settings help. Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL1966 You must select one profile for powering on the Full System Partition or select Cancel. Select a profile from the Power-on panel or select Cancel to close the panel.
HSCL1967 You must select one system profile to power on with or select Cancel. Select a system profile from the panel or select Cancel to close the panel.
HSCL1968 You must select a power on option or select Cancel. Select either Full System Partition or Partition Standby to turn on the power or select Cancel to close the panel.
HSCL1969 Could not retrieve information from the GUI server. Check your network configuration and connection. Check the HMC network settings under System Configuration and verify the settings are correct. Follow the procedures in this guide. If the problem persists, contact the HMC support organization.
HSCL196A Choose a new default profile from the list or select Cancel. None
HSCL196B The object is not found in the data area. Please refresh the interface.
  1. Perform the refresh task.
  2. If the problem persists, call for HMC software support.

HSCL196C Problem obtaining object information. Please refresh the interface
  1. Perform the refresh task.
  2. If the same error occurs, perform the rebuild managed system operation.
  3. If the problem persists, call for HMC software support.


User Management Error Codes Message Recovery Action
HSCL2329 The following characters cannot be used in the login name: space , : ( ) [ ] ' | & ; * $ " Specify a login name using valid characters. Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL232A The user name already exists or may be a user name reserved by the Hardware Management Console. Choose another user name. User names must be unique. Choose a different user name. Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL232B The user login name cannot be longer than 32 characters. Choose another login name with less than 32 characters. Choose a new login name that uses less than 32 characters. Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL232C The user must have a role. Select a role from the list. User must have a role assigned. Choose a role from the menu list. Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL232D Could not modify user's property.
  1. Try the task again.
  2. If the problem persists, call for HMC software support.

HSCL232E Could not create user. Check to see the create command in debug print. Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL232F The Hardware Management Console user cannot be deleted. None
HSCL2330 The new password and confirmation password do not match. Try again. New password and confirmation password must match. Enter the new password again.
HSCL2331 Change user password failed.
  1. Try the task again.
  2. If the problem persists, call for HMC software support.

HSCL2332 The Hardware Management Console user properties cannot be changed. Cannot change the HMC special user properties. Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL2333 Multiple roles are not allowed. Select only one role from the role list. Select only one role from the role list. Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL2334 Cannot create or modify the user due to the following reasons:
  1. May not be able to locate the file 'rmcadduser' in /opt/hsc/bin directory.
  2. May not be able to locate the file ''ctrmc.acls'' file in /var/ct/cfg directory.
  3. Service Focal Point functionality may not be installed.
If the problem persists, call for HMC software support.
HSCL2336 The user name is not valid. The user name cannot start with: space, !, @, #, $, %, ^, &, *, (, ), -, +, =. Specify a user name that contains valid characters. Follow the procedures in this guide. If the problem persists, call for HMC software support.
HSCL2337 Cannot delete the user due to the following reasons:
  1. May not be able to locate the file 'rmcremoveuser' in /opt/hsc/bin directory.
  2. May not be able to locate the file 'ctrmc.acls' in /var/ct/cfg directory.
  3. Service Focal Point functionality may not be installed.
If the problem persists, call for HMC software support.
HSCL251E Failed to set the 'enable remote virtual terminal' option
  1. Retry the operation again.
  2. If the problem persists, call for HMC software support.

HSCL251F The following error was encountered: \n{0}\n. Retry the operation.
  1. Wait 5-7 minutes.
  2. Retry the operation again.
  3. Reboot the HMC.
  4. If the problem persists, call for HMC software support.

HSCL2726 An affinity LPAR configuration already exists. You must remove this configuration before setting up a new affinity LPAR configuration.
  1. Verify that affinity LPARs display on the graphical user interface. If no affinity LPARs can be seen, refresh the console. If the affinity LPARs do not display, rebuild the managed system.
  2. Make sure that no affinity logical partitions are in the Running or Initializing state.
  3. Remove the existing affinity LPAR configuration.
  4. Retry the operation.
  5. If problem persists, contact HMC software support.

HSCL2727 The operation failed. It is possible that another user is in the process of creating or updating affinity logical partitions. If this is not the case, restore profile data and retry the operation.
  1. Make sure that another user is not in the process of creating or updating affinity LPARs.
  2. If another user is not creating affinity LPARs, restore the profile data. Choose the Managed System Priority option, and restore from the file labeled backupFile.
  3. Retry the operation.

HSCL2728 Your partition names are not all unique. No partitions have been created. Make sure that all partition names are different from each other and those of already created partitions. Try setting up an affinity LPAR configuration again, using unique names for every partition, both LPAR and affinity LPAR.
HSCL2729 Affinity LPAR creation failed. Retry the operation.
  1. Ensure affinity partitions do not already exist.
  2. Retry the operation.

HSCL272A An error occurred in partition creation. Default profiles and the system profile may have to be created manually. First, rebuild the managed system, and then create items if needed.
  1. Rebuild the managed system.
  2. You may have to manually create missing items (default profiles, system profile).

HSCL272B An error occurred in default profile creation. Default profiles and the system profile will have to be created manually. First rebuild the managed system, and then create the needed items.
  1. Rebuild the managed system.
  2. Create the missing affinity LPAR default profiles manually. Create a system profile that includes each affinity partition's default profile.

HSCL272D An error occurred in default profile creation. The system profile will have to be created manually. First rebuild the managed system, and then create the missing system profile.
  1. Rebuild the managed system.
  2. Create a system profile that includes each affinity partition's default profile.

HSCL272E An unknown error occurred during partition creation.
  1. Retry the operation
  2. If the problem persists, contact HMC software support.

HSCL272F An error occurred in partition creation. Affinity partitions have been created, but default profiles and the system profile may have to be created manually. First, recover partition data, and then create items if needed.
  1. Recover partition data - choose the Restore option.
  2. Manually create any missing affinity LPAR items

HSCL2730 Unable to get the resources of the partition since it is not an affinity logical partition
  1. Retry the task.
  2. Rebuild the managed system.

HSCL2731 The addition of affinity logical partitions exceeds the maximum limit. Delete other partitions and retry the task. Delete enough logical partitions and then retry the task.
HSCL2734 Cannot create only one affinity logical partition. The user must create as many affinity LPAR partitions as resources will allow at the same time. To create an affinity LPAR configuration, use the Affinity Partition option.
HSCL2735 Cannot delete only one affinity logical partition. The user must delete all affinity LPAR partitions at the same time. To delete an affinity LPAR configuration, use the Affinity Partition option.
HSCL2736 The update operation cannot be performed since there are no affinity logical partitions
  1. Refresh the interface and check if affinity logical partitions exist. If so, retry the operation.
  2. If the problem persists, call HMC software support.

HSCL2737 The operation failed since the update parameter is invalid.
  1. Retry the task.
  2. If the problem persists, call HMC software support.

HSCL2738 The operation failed since the cluster size parameter is invalid.
  1. Retry the task.
  2. If the problem persists, call HMC software support.

HSCL2739 The update operation failed since the hardware resources have not changed.
  1. If the hardware resources (processor and memory) have changed, retry the task.
  2. If the problem persists, call the HMC software support.

HSCL273A The managed system is not affinity LPAR capable. None. If you are certain that the managed system is or should be affinity LPAR-capable, contact software support.
HSCL273B The managed system cannot handle the creation of partitions with the specified cluster size. None. If you are certain that the managed system supports partitions of the specified cluster size, contact software support.
HSCL273C Affinity LPAR deletion failed. Rebuild the managed system and retry the operation.
  1. Rebuild the managed system.
  2. Retry the operation.
  3. If problem persists, contact software support.

HSCL273D Deletion of affinity logical partitions failed. Recover partition data and retry the operation.
  1. Recover partition data - choose the Restore option.
  2. Retry the operation.
  3. If problem persists, contact HMC software support.

HSCL273E Deletion of partition {0} failed. The partition cannot be deleted in the Running or Initializing state. Stop the partition and retry the task.
  1. Make sure that all partitions are stopped.
  2. Retry the deletion operation.

HSCL2901 This partition is not capable of adding, removing, or moving processors dynamically. If you know that this partition is capable of processor DLPAR operations, make sure the managed system is powered on, wait and retry the task. If this does not work, rebuild the managed system, or reboot the HMC if necessary. Contact your local representative for more information about this feature.
HSCL2902 The destination partition is not capable of adding, removing, or moving processors dynamically. If you know that this partition is capable of processor DLPAR operations, make sure the managed system is powered on, wait and retry the task. If this does not work, rebuild the managed system, or reboot the HMC if necessary. Contact your local representative for more information about this feature.
HSCL2903 Your processor request goes below the profile's Required processor limit. You can remove or move {0} or fewer processors. Retry the operation. Retry the operation, entering a smaller number of processors.
HSCL2904 Your processor request exceeds the profile's Maximum processor limit. You can add or move up to {0} processors. Retry the operation. Retry the operation, entering a smaller number of processors.
HSCL2905 This partition is not capable of adding, removing, or moving memory dynamically. If you know that this partition is capable of DLPAR memory operations, make sure the managed system is powered on, wait and retry the task. If this does not work, rebuild the managed system, or reboot the HMC if necessary. Contact your local representative for more information about this feature.
HSCL2906 The destination partition is not capable of adding, removing, or moving memory dynamically. If you know that this partition is capable of DLPAR memory operations, make sure the managed system is powered on, wait and retry the task. If this does not work, rebuild the managed system, or reboot the HMC if necessary. Contact your local representative for more information about this feature.
HSCL2907 Your memory request exceeds the profile's Maximum memory limit. You can add or move up to {0} MBs of memory. Retry the operation.
  1. Retry the task and request a smaller memory amount.
  2. Reset the partition, then reactivate the partition and then retry the operation.
  3. If problem persists,contact your software support representative.

HSCL2908 Your memory request goes below the the profile's Minimum memory limit. You can remove or move up to {0} MB of memory. Retry the operation.
  1. Retry the task and request a smaller memory amount.
  2. Reset the partition, then reactivate the partition and then retry the operation.
  3. If problem persists,contact your software support representative.

HSCL2909 Your memory requst exceeds the total available memory of the managed system. You can add up to {0} MB of memory. Retry the operation.
  1. Check the avialable memory of the managed system, retry the task and request a smaller memory amount.
  2. Reset the partition, then reactivate the partition and then retry the operation.
  3. If problem persists,contact your software support representative.

HSCL290B This partition is not capable of adding, removing, or moving IO slots dynamically. If you know that this partition is capable of DLPAR memory operations, make sure the managed system is powered on, wait and retry the task. If this does not work, rebuild the managed system, or reboot the HMC if necessary. Contact your local representative for more information about this feature.
HSCL290C The destination partition is not capable of adding, removing, or moving IO slots dynamically. If you know that this partition is capable of DLPAR memory operations, make sure the managed system is powered on, wait and retry the task. If this does not work, rebuild the managed system, or reboot the HMC if necessary. Contact your local representative for more information about this feature.
HSCL290D Since the managed system is not capable of dynamic logical partitioning, you cannot unassign resources. None
HSCL290E Since the managed system is not capable of dynamic logical partitioning, you cannot correct requested memory values. None
HSCL290F The partition cannot be activated because there are not enough free processors to satisfy the patition's requirements. However, there are stopped processors available which are still assigned to running partitions that you may unassign. Attempt to restore lost processors. For more information, see Restoring Processor Resources. When you are finished, try to activate partition again.
HSCL2907 Your memory request exceeds the profile's Maximum memory limit. You can add or move up to {0} MB's of memory. Retry the operation.
  1. Retry the task with the lesser memory.
  2. Reset the partition and reactivate the partition and then retry the task.
  3. If problem persists, call software support.

HSCL2908 Your memory request goes below the the profile's Minimum memory limit. You can remove or move up to {0} MB of memory. Retry the operation.
  1. Retry the task with the lesser memory.
  2. Reset the partition and reactivate the partition and then retry the task.
  3. If problem persists, call software support.

HSCL2909 Your memory requst exceeds the total available memory of the managed system. You can add up to {0} MB of memory. Retry the operation.
  1. Check the avialable memory of the managed system and retry the task with lesser memory.
  2. Reset the partition and reactivate the partition and then retry the task.
  3. If problem persists, call software support.

HSCL2910 The partition cannot be activated because there are not enough free adapters to satisfy the patition's requirements. However, there are stopped adapters available which are still assigned to running partitions that you may unassign. Attempt to restore lost adapters. For more information, see Restoring Adapter Resources. When you are finished, activate partition again.
HSCL2911 The partition cannot be activated because there is not enough available system memory to satisfy the profile's required amount. However, there is some memory available which was requested by running partitions but is not being used that you may unassign. Correct the requested memory value. For more information see Restoring Memory Resources. When you are finished, activate the partition again.
HSCL3001 LED operations are not supported with this CSP version. For LED operations, please upgrade to CSP version 3.0 or greater. To upgrade to a higher version of CSP, contact your service representative.
HSCL3002 The LED operation failed. Retry the operation. If the problem persists, contact hardware support.
HSCL3051 An error occurred during frame initialization. Not all I/O may have been powered on. Retry the operation. Retry the operation. If the problem persists, contact HMC software support.
HSCL3052 An error occurred during frame initialization. Not all managed systems could be powered on. Retry the operation. Retry the operation. If the problem persists, contact HMC software support
HSCL3053 An unknown error occurred during frame initialization. Retry the operation. Retry the operation. If the problem persists, contact HMC software support.
HSCL3054 An error occurred during frame initialization. Retry the operation. Retry the operation. If the problem persists, contact HMC software support.
HSCL3055 An error occured while deactivating CSPs. Retry the operation. Retry the operation. If the problem persists, contact HMC software support.
HSCL3056 An error occurred during the pinhole reset. Retry the operation. Retry the operation. If the problem persists, contact HMC software support.
HSCL3057 An error occurred while deactivating I/O drawers. Retry the operation. Retry the operation. If the problem persists, contact HMC software support.
HSCL3058 Frame information retrieval failed. Retry the operation. Retry the operation. If the problem persists, contact HMC software support.
HSCL3059 The refresh operation failed. Retry the operation. Retry the operation. If the problem persists, contact HMC software support.
HSCL305A The wrong number of cages was received. The I/O cages must be specified in pairs. Retry the operation. Retry the operation, specifying the adapter drawers in pairs. There should be an even number of drawers specified. If the problem persists, contact HMC software support.
HSCL305B The list of I/O drawers to deactivate was not sent correctly. Please send the cage numbers of the I/O drawers in pairs. Retry the operation, sending the cage numbers of the adapter drawers in pairs.
HSCL3200 Unknown lock error. Contact HMC software support.
HSCL3201 Invalid lock type. Contact HMC software support.
HSCL3202 Failed to acquire lock because of timeout. Retry the operation. If the problem persists, contact HMC software support.
HSCL3203 Illegal nested lock type requested. Contact HMC software support.
HSCL3204 Lock not held. Contact HMC software support.

Platform Management Error Codes Message Recovery Action
HSCP0001 The Backup Critical Data request completed successfully. None
HSCP0002 Please make sure that the media is inserted properly in the drive and retry the operation. Verify that the media is inserted correctly in the drive and try the operation again.
HSCP0003 The Backup Critical Data request failed. Internal HMC Error. Call for HMC software support.
HSCP0004 The media is write protected. Remove the write protection and retry the operation. Remove the write protection and try the operation again.
HSCP0005 The Backup Critical Data request is in progress. Please wait. None
HSCP0010 The Format Removable Media request completed successfully. None
HSCP0011 Please make sure the media is inserted properly in the drive and retry the operation. None
HSCP0012 The media is write protected. Remove the write protection and retry the operation. None
HSCP0013 An unknown error occurred. Replace the media and retry the operation. Replace the media and try the operation again. If the error persists, call for HMC software support.
HSCP0014 The Format Removable Media request failed.
  1. Verify that the removable media is properly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. If the error persists, call for HMC software support.

HSCP0015 Please wait while the media is being formatted. None
HSCP0020 The Save Upgrade Data request completed successfully. None
HSCP0021 The Save Upgrade Data request failed.
  1. Verify that the removable media is properly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. If the problem persists, call for HMC software support.

HSCP0022 The Save Upgrade Data request failed. Ensure the removable media is properly inserted in the drive. Verify the removable media is properly inserted in the drive and try the operation again. If the error persists, call for HMC software support.
HSCP0023 The media is write protected. Remove the write protection and retry the operation. None
HSCP0024 An error occurred while copying the upgrade data. Ensure the removable media is properly inserted in the drive and retry the operation. Verify the removable media is properly inserted in the drive and try the operation again. If the error persists, call for HMC software support.
HSCP0025 An error occurred while compressing the upgrade data. Please retry the operation.
  1. Verify that the removable media is properly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. If the problem persists, call for HMC software support.

HSCP0026 An error occurred while trying to mount the media. Ensure the removable media is properly inserted in the drive.
  1. Verify that the removable media is properly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. If the problem persists, call for HMC software support.

HSCP0027 An error occurred while trying to unmount the media.
  1. Verify that the removable media is properly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. If the problem persists, call for HMC software support.

HSCP0028 An error occurred while creating the list of files to save.
  1. Verify that the removable media is properly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. If the problem persists, call for HMC software support.

HSCP0029 An error occurred while instantiating the save upgrade data target class.
  1. Verify that the removable media is properly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. If the problem persists, call for HMC software support.

HSCP0030 An error occurred while attempting to create the restore trigger file.
  1. Verify that the removable media is properly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. If the problem persists, call for HMC software support.

HSCP0040 The corrective service file was successfully downloaded to this system console. Press OK to continue and install this update. None
HSCP0041 The corrective service file was successfully applied. Please quiesce the system console and reboot for the changes to take effect. None
HSCP0042 An unrecoverable error occurred during the corrective service file download. Retry the operation. If the operation fails again, contact your support representative. Try the operation again. If the error persists, call for HMC software support.
HSCP0043 An unrecoverable error occurred during the corrective service installation. Retry the operation. If the operation fails again, contact your service representative. Try the operation again. If the error persists, call for HMC software support.
HSCP0044 The removable media cannot be mounted. Please make sure the media is inserted properly in the drive and retry the operation.
  1. Verify that the removable media is properly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. If the error persists, call software support.

HSCP0045 The corrective service data is corrupt. Please ensure the correct media is inserted properly in the drive and retry the operation. Verify the removable media is properly inserted in the drive and try the operation again. If the error persists, call for HMC software support.
HSCP0046 An error occurred while attempting to remotely connect to the server. Please try the operation again. If the operation fails again, contact your service representative. Verify that the remote site is operational and try the operation again. If the error persists, call for HMC software support.
HSCP0047 An error occurred while downloading the corrective service file. Please try the operation again. If the operation fails again, contact your service representative. Verify that the remote site is operational and try the operation again. If the error persists, call for HMC software support.
HSCP0048 An unknown error occurred. Retry the operation. If the operation fails again, contact your support representative. Try the operation again. If the error persists, call for HMC software support.
HSCP0049 The Install Corrective Service request is in progress. Please wait. None
HSCP0060 The Customize Date/Time request completed successfully. None
HSCP0061 The Customize Date/Time request failed.
  1. Verify that the removable media is properly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. If the problem persists, call for HMC software support.

HSCP0070 Please enter an integer value between 1 and 99. None
HSCP0080 There are no system events. None
HSCP0081 Unable to display the log data.
  1. Verify that the removable media is properly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. If the problem persists, call for HMC software support.

HSCP0082 Unable to retrieve log data.
  1. Verify that the removable media is properly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. If the problem persists, call for HMC software support.

HSCP0083 An error occurred while processing the exit request.
  1. Verify that the removable media is properly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. If the problem persists, call for HMC software support.

HSCP0090 Cannot check both the 'Export default gateway' and 'Silent' options for 'routed'. Select either 'Export default gateway' or 'Silent' for the Routed option.
HSCP0091 You may need to reboot for all Network Settings changes to take effect. Restart the HMC.

Service Focal Point Error Codes Message Recovery Action
HSCS0001 Unable to access RMC to obtain Serviceable Events. The HMC could not retrieve the Serviceable Events. Wait and try the previous function again. If error continues, shut down and restart the HMC. If error persists, call for HMC software support.
HSCS0002 Unable to process request. The HMC could not process your request. Wait and try the previous function again. If error continues, shut down and restart the HMC. If error persists, call for HMC software support.
HSCS0003 Unable to update the attribute on the Serviceable Event. The HMC could not process your request to make changes to the Serviceable Event. Wait and try the previous function again. If error continues, shut down and restart the HMC. If error persists, call for HMC software support.
HSCS0004 Unable to locate Serviceable Event to update. The HMC could not locate the Serviceable Event you are trying to view or update. It may have expired or otherwise been closed. Exit the Select Serviceable Event dialog and retry.
HSCS0005 Function Failed: Error occurred attempting to display a Serviceable Event panel. The HMC was unable to locate or launch a panel you have requested. This is an internal HMC error.
  1. Perform Backup Critical Data task.
  2. Call for HMC software support.
HSCS0006 This Serviceable Event may contain more information that this version of the HMC can display. You may wish to upgrade your HMC to the latest version. In order to see Serviceable Event data made available in more recent HMC versions, upgrade this HMC to the most recent version or switch to an HMC that has already been upgraded.
HSCS0008 Function Failed: An error occurred when retrieving machine names. Not all functions may be operating. Wait and try the previous function again. If error continues, shut down and restart the HMC. If error persists, call for HMC software support.
HSCS0020 Function Failed: An error occurred when launching the Service Focal Point Settings panel. Not all functions may be operating. Wait and try the previous function again. If error continues, shut down and restart the HMC. If error persists, call for HMC software support.
HSCS0021 Function Failed: Error occurred getting information to display the Service Focal Point settings. Not all functions may be operating. Wait and try the previous function again. If error continues, shut down and restart the HMC. If error persists, call for HMC software support.
HSCS0022 Function Failed: An error occurred when updating Service Focal Point settings. Not all functions may be operating. Wait and try the previous function again. If error continues, shut down and restart the HMC. If error persists, call for HMC software support.
HSCS0023 Function Failed: Error occurred processing button for the Service Focal Point Settings Panel. Not all functions may be operating. Wait and try the previous function again. If error continues, shut down and restart the HMC. If error persists, call for HMC software support.
HSCS0024 Function Failed: Error occurred processing sort for the Service Focal Point Settings Panel. Not all functions may be operating. Wait and try the previous function again. If error continues, shut down and restart the HMC. If error persists, call for HMC software support.
HSCS0025 Function Failed: Error occurred processing Double Click for the Service Focal Point Settings Panel. Not all functions may be operating. Wait and try the previous function again. If error continues, shut down and restart the HMC. If error persists, call for HMC software support.
HSCS0026 Service Focal Point settings have been saved successfully. None.
HSCS0032 Function Failed: An error occurred when updating Extended Error Enable/Disable settings. Not all functions may be operating. Wait and try the previous function again. If error continues, shut down and restart the HMC. If error persists, call for HMC software support.
HSCS0040 New FRU Location Code and Part Number must be entered. Enter the requested Location Code and Part Number.
HSCS0041 A New FRU Part Number must be entered. Enter the requested Part Number.
HSCS0042 There was nothing to apply. There were no changes to the FRU list to be added to the Serviceable Event.
HSCS0043 The No FRUs to Update box was checked but there are updated FRUs in the in the pending table. If there are no FRUs to update, remove the ones from the pending table. If you want to update the FRUs from the pending table, uncheck the check box. None
HSCS0044 The No FRUs to Update box was unchecked and there are no updated FRUs in the in the pending table. If there are no FRUs to update, check the check box to indicate this. None
HSCS0045 Function Failed: An error occurred when updating FRU information for the Serviceable Event. Not all functions may be operating. Wait and try the previous function again. If error continues, shut down and restart the HMC. If error persists, call for HMC software support.
HSCS0046 Function Failed: An error occurred when attempting to remove an item from the list. Not all functions may be operating. Wait and try the previous function again. If error continues, shut down and restart the HMC. If error persists, call for HMC software support.
HSCS0047 Function Failed: An error occurred when attempting to Close the Serviceable Event Not all functions may be operating. Wait and try the previous function again. If error continues, shut down and restart the HMC. If error persists, call for HMC software support.
HSCS0048 Function Failed: An error occurred when adding FRU information for the Serviceable Event. Not all functions may be operating. Wait and try the previous function again. If error continues, shut down and restart the HMC. If error persists, call for HMC software support.
HSCS0049 Function Failed: An error occurred when processing the panel. Not all functions may be operating. Wait and try the previous function again. If error continues, shut down and restart the HMC. If error persists, call for HMC software support.
HSCS0050 Function Failed: An error occurred when launching panel. Not all functions may be operating. Wait and try the previous function again. If error continues, shut down and restart the HMC. If error persists, call for HMC software support.
HSCS0060 Cannot change state from Unknown for machine The requested machine state is not allowed at this time. Close and then restart the Enable/Disable panels for updated machine information.
HSCS0061 Insert scratch diskette number {0} of {1}. Insert a scratch diskette and select the appropriate button.
HSCS0062 Insert DVD cartridge and press the {0} button. Insert a formatted DVD cartridge and push the appropriate button.
HSCS0064 No extended error data available. Select a serviceable event that has extended error data associated with it.
HSCS0065 Error writing to floppy diskette: {0} Make sure there is a floppy diskette in the diskette drive. Try the operation again.
HSCS0066 Error writing to DVD cartridge: {0} Make sure there is a formatted DVD cartridge in the DVD drive. Try the operation again.
HSCS0067 Error reading extended error data: {0} Not all functions may be operating. Wait and try the previous function again. If error continues, shut down and restart the HMC. If error persists, call for HMC software support.
HSCS0068 Error creating temporary file: {0}
  1. Verify that the removable media is properly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. If the problem persists, call for HMC software support.

HSCS0069 Error writing to temporary file: {0}
  1. Verify that the removable media is properly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. If the problem persists, call for HMC software support.

HSCS0070 Error formatting floppy diskette: {0} Make sure there is a floppy diskette in the diskette drive. Try the operation again.
HSCS0071 Extended error data has been saved successfully. None
HSCS0072 The saving of extended error data has been cancelled. No action. The operation was cancelled as a result of your request.
HSCS0080 Error encountered while getting the partition information. Not all functions may be operating. Wait and try the previous function again. If error continues, shut down and restart the HMC. If error persists, call for HMC software support.
HSCS0081 Error encountered while reading the partition information. Not all functions may be operating. Wait and try the previous function again. If error continues, shut down and restart the HMC. If error persists, call for HMC software support.
HSCS0082 Error encountered while getting the extended error data. Not all functions may be operating. Wait and try the previous function again. If error continues, shut down and restart the HMC. If error persists, call for HMC software support.
HSCS0083 Unexpected error encountered while saving the extended error data.
  1. Verify that the removable media is properly inserted in the drive and try the operation again.
  2. Try the operation with different media.
  3. Run PC Doctor to determine if there is a problem with the hardware.
  4. If the problem persists, call for HMC software support.

HSCS0084 Error encountered while attempting to call home with the extended error information. Not all functions may be operating. Wait and try the previous function again. If error continues, shut down and restart the HMC. If error persists, call for HMC software support.
HSCS0085 Error encountered while attempting to call home with the extended error information. The call program returned a value of {0}. Not all functions may be operating. Wait and try the previous function again. If error continues, shut down and restart the HMC. If error persists, call for HMC software support.
HSCS0086 Request to call home the extended error information has been successfully submitted. See the Service Agent application to monitor the progress of the request. The operation was successful. Use the Service Agent application to monitor the progress of the request.
HSCS0087 Error encountered while attempting to call home the Serviceable Event. Not all functions may be operating. Wait and try the previous function again. If error continues, shut down and restart the HMC. If error persists, call for HMC software support.
HSCS0088 Error encountered while attempting to call home the Serviceable Event. The callsa program returned a value of {0}. Not all functions may be operating. Wait and try the previous function again. If error continues, shut down and restart the HMC. If error persists, call for HMC software support.
HSCS0089 Request to call home the Serviceable Event has been successfully submitted. See the Service Agent application to monitor the progress of the request. Not all functions may be operating. Wait and try the previous function again. If error continues, shut down and restart the HMC. If error persists, call for HMC software support.
HSCS0090 Unexpected return code encountered while creating a temporary packaging file: {0} Not all functions may be operating. Wait and try the previous function again. If error continues, shut down and restart the HMC. If error persists, call for HMC software support.
HSCS0096 No items selected when button was pressed. Not all functions may be operating. Wait and try the previous function again. If error continues, shut down and restart the HMC. If error persists, call for HMC software support.
HSCS0100 Please wait while the extended error data is being saved. The extended error data is being saved to the appropriate removable media.
HSCS0101 Error writing to DVD cartridge. Ensure there is a formatted DVD cartridge in the DVD drive. Try the operation again.
HSCS0102 Error unmounting DVD cartridge after writing data successfully. Ensure there is a formatted DVD cartridge in the DVD drive. Try the operation again.
HSCS0103 DVD drive is already mounted. None
HSCS0104 The LED request did not complete successfully.
  1. Retry the task.
  2. Log out and then back in to the HMC interface.
  3. Reboot the HMC.
  4. If the problem persists, call HMC software support.

HSCS0105 The LED request completed successfully. None.
HSCS0106 Function failed: An error occurred attempting to display the LED Management panel.
  1. Retry the task.
  2. Log out and then back in to the HMC interface.
  3. Reboot the HMC.
  4. If the problem persists, call HMC software support.

HSCS0122 Function failed: An error occurred attempting to display the Hardware Services panel.
  1. Retry the task.
  2. Log out and then back in to the HMC interface.
  3. Reboot the HMC.
  4. If the problem persists, call HMC software support.

HSCS0123 The System Attention LED for the selected machine is not supported. The system LED will not be activated None.
HSCS0124 The Identify LED for the selected FRU is not supported. The FRU LED will not be activated. None.


Virtual Terminal Errors

When using a virtual terminal (VTERM), you might see an error code displayed in the bottom-left corner of the VTERM window. The following table lists the error codes and the recovery actions for each.

Virtual Terminal (VTERM) Error Codes Message Recovery Action
Comm 654 The virtual terminal server is unable to process this type of request.

An unknown error occurred during virtual terminal device-type negotiations.

If the error persists, contact the system administrator for help.
Comm 655 The socket connection to the Virtual Terminal server has been established and the session is waiting for negotiation to finish. If the error persists, contact the system administrator for help.
Comm 657 The session is in the process of establishing the TCP/IP connection to the virtual terminal server.

When you close a session that displays COMM 657, there may be some delay before it closes.

The delay varies. You can close the browser.
Comm 658 The session is initializing the TCP/IP connection to the HMC. If the error persists, contact the system administrator for help.
Comm 659 The Virtual Terminal TCP connection to the session has not succeeded or has failed.
  • The TCP/IP connection to the virtual terminal server could not be established.
  • You clicked Disconnect on the Communication menu.
  • The virtual terminal server closed the TCP/IP connection either by application control or because it detected an error.


Operating States

In the Contents area, an operating state is listed next to your managed system. Read the next section to learn more about what each of these states mean, and the actions you should take to recover.

Managed System Operating States

The following operating states apply to the managed system itself.

State Description Recovery Action
Initializing The managed system is powered on and is initializing. Wait for initialization to complete. Initialization can take up to an hour, depending on the managed system's hardware and boot configuration.
Ready The managed system is powered on and functioning normally. None
No Power The managed system is powered off. None
Error The managed system's operating system or hardware is experiencing errors. If the managed system is set up to run as a Full System Partition, the system will also indicate an Error state. Read the managed system operator panel.
Incomplete The HMC cannot gather complete partition, profile, and resource information from the managed system. In the Contents area, highlight the managed system icon and select Rebuild the Managed System from the menu.
No Connection HMC cannot contact the managed system.
  1. Delete the managed system from the Navigation area by highlighting the managed system icon and selecting Delete from the menu.
  2. Follow the instructions to delete the managed system from the Navigation area.
  3. Reconnect to the managed system by checking that the cable connections are secure.

Recovery The partition and profile data stored in the managed system is corrupted. In the Contents area, select the managed system icon and choose Recover Partition Data from the menu.
  • If you want to restore the data from a backup, select Restore from the menu. If your system is not currently powered on in Partition Standby, restoring data can take up to an hour. When the data is restored, the managed system powers on to Partition Standby.
OR
  • If you do not want to restore data from a backup source, select Initialize from the menu.
Version Mismatch Your managed system's service processor level is higher than your HMC's code level. Contact your service representative to upgrade your HMC's level so that the levels match.
CUoD CTA You must accept the CUoD license. To accept the license, do any of the following:
  • When you boot the HMC and managed system, click the Accept button on the License Agreement panel.
  • If you have already booted the HMC and managed system, select the managed system in the Contents area. Select CUoD --> Accept License. Click the Accept button.
  • Power off the managed system, remove all CUoD resources from the managed system, and then power your managed system back on again.

Partition Operating States

The following operating states describe the logical partition you have created.

State Description Recovery Action
Ready The partition is not yet active but is ready for activation. None
Starting The partition is activated and is going through its booting routines. None
Running The partition has finished its booting routines. The operating system can be performing its booting routines or is in its normal running state. None
Error Activation of this partition failed due to a hardware or operating system error. Select the partition and choose the Read Boot Error Value task from the menu to see the reasons for the activation failure.Boot Error Values You can also try to activate the partition again.
Not Available This partition is not available for use. Reasons can include:
  • The managed system is powered off.
  • The Full System Partition is not available when the managed system is powered on with the Partition Standby power-on option.
  • Logical partitions are not available when the managed system is powered on with the Full System Partition power-on option.
  • Affinity partitions are not available when the managed system is powered on and non-affinity partitions are activated first.
  • Non-affinity partitions are not available when the managed system is powered on and affinity partitions are powered on first.
Turn on the power to the managed system and select either Full System Partition or Partition Standby during the power-on process.
Open Firmware The partition was activated by a profile that specified an OPEN_FIRMWARE boot mode. None

Restoring Partition Resources

The following section has procedures to help you restore partition resources that are stopped but are still assigned to a partition as a result of a failed dynamic logical partitioning operation. These resources are lost, or are unusable by any other partition until they have been unassigned.

Restoring Processor Resources

When you are dynamically adding processor resources to a partition, the HMC determines if there are any stopped processors in a running partition. If the HMC finds stopped, unused processors, a Processor Information button appears on the panel. When you click this button, the Processor Recovery window opens. This window displays each stopped processor's states, statuses, and the partitions to which they are currently assigned.

If no partition is performing a dynamic logical partitioning processor operations, you can unassign stopped processors from their partitions and free them for system use.

Note:
If another user is in the middle of performing a dynamic logical partitioning processor operation on any partition, and you unassign stopped processors from that partition, you will cause the user's dynamic logical partitioning operation to fail.

To unassign stopped processors, do the following:

  1. Log in to the HMC using either the System Administrator or Advanced Operator roles.
  2. In the Navigation area, click the console's icon to expand the tree.
  3. In the Navigation area, click the Server and Partition folder.
  4. In the Contents area, click the Server Management icon.
  5. In the Contents area, click the managed system's icon to expand the tree.
  6. Select the partition to which you want to add the processors.
  7. From the Selected menu, select Dynamic Logical Partitioning.
  8. Select Processors.
  9. The Dynamic Logical Partitioning window opens. Click Add resources to this partition.
  10. If the Processor Information button appears underneath the Number of CPUs to add field, the HMC has discovered stopped processors on running partitions that you might be able to unassign, or free for system use. If the Processor Information button appears, click it. If it does not, you do not have processor resources to restore.
  11. The Restore Processors window opens. This window displays each lost processor, along with the processor's state, status, and partition assignment. Select the processor you want to free and click Unassign. The processors you selected are then unassigned and freed for other partitions to use.

Restoring Adapter Resources

When you are dynamically adding adapter resources to a partition, the HMC determines if there are any stopped adapters in any running partition. If the HMC finds stopped, unused adapters, an Adapter Information button appears on the panel. When you click this button, the Restore Adapters window opens. This window displays each stopped adapter's state, status, and the partition to which it is assigned. If another user is not performing a dynamic logical partition operation, you can unassign stopped adapters from their partitions and free them for system use.

Note:
If another user is in the middle of performing a dynamic logical partitioning adapter operation on any partition, and you unassign stopped adapters from that partition, you will cause the user's dynamic logical partitioning operation to fail.

To unassign stopped adapters from a running partition, do the following:

  1. Log in to the HMC using either the System Administrator or Advanced Operator roles.
  2. In the Navigation area, click the console's icon to expand the tree.
  3. In the Navigation area, click the Server and Partition folder.
  4. In the Contents area, click the Server Management icon.
  5. In the Contents area, click the managed system's icon to expand the tree.
  6. Select the partition to which you want to add the processors.
  7. From the Selected menu, select Dynamic Logical Partitioning.
  8. Select Adapters.
  9. The Dynamic Logical Partitioning window opens. Click Add resources to this partition.
  10. If the Adapter Information button appears underneath the Adapters to add field, the HMC has discovered stopped processors on running partitions that you might be able to unassign, or free for system use. If the Adapter Information button appears, click it. If it does not, you do not have adapter resources to restore.
  11. The Adapter Recovery window opens. This window displays each lost adapter, along with the adapter's drawer, slot, type, state, and partition assignment. If you are sure that another user is not currently performing a dynamic logical partitioning operation, select the adapter you want to free and click Unassign. The adapters you selected are then unassigned and freed for system use.

Restoring Memory Resources

When you are dynamically adding, removing, or moving memory resources to a partition, the HMC determines if there is an inconsistency between the amount of memory being used by the partition and the amount of memory requested by the partition for pending memory changes.

If these amounts are not equal, a Memory Information button appears on the window. When you click this button, the Restore Memory window opens. This window displays each running partition's amount of memory in use, requested memory amount, the maximum and minumum profile memory values, and the total available system memory. If another user is not performing any dynamic logical partitioning memory operations, you can correct a partition's requested memory value amount so that it is equal to the memory amount currently in use. If the requested memory value is greater than the amount of memory actually in use, a correction of the requested memory amount will result in some memory being freed for other partitions to use. If another user is in the middle of performing a dynamic logical partitioning memory operation on a partition, and you correct the requested memory amount for that partition, you will cause the other user's dynamic logical partitioning operation to fail.

To correct requested memory amounts, do the following:

  1. Log in to the HMC using either the System Administrator or Advanced Operator roles.
  2. In the Navigation area, click the console's icon to expand the tree.
  3. In the Navigation area, click the Server and Partition folder.
  4. In the Contents area, click the Server Management icon.
  5. In the Contents area, click the managed system's icon to expand the tree.
  6. Select the partition to which you want to add the processors.
  7. From the Selected menu, select Dynamic Logical Partitioning.
  8. Select Memory.
  9. The Dynamic Logical Partitioning window opens. Click Add resources to this partition.
  10. If the Memory Information button appears underneath the Destination Partition Details field, the HMC has discovered memory inconsistencies. If the Memory Information button appears, click it. If it does not appear, you do not have memory resources to restore.
  11. The Restore Memory window opens. This window displays the name of the partition that has the inconsistency, the amount of memory in use by this partition, the requested memory amount, this partition's minimum and maximum memory amounts, and the amount of free (system available) memory. Select the partition or partitions you want to correct, and click Correct Requested Value. The memory amount is then corrected and the Dynamic Memory Configuration window is updated with the new values.

Error Recovery Actions

The recovery action for many error messages is to perform a rebuild managed system operation. This section has procedures to help rebuild a managed system. References to this procedure are indicated throughout the error message tables as appropriate.

Rebuild is Indicated for Managed System

For messages that indicate that a rebuild managed system operation is needed, do the following to be sure that the operation is necessary:

  1. Verify you have the correct authority to perform the task.
  2. Perform the Rebuild Managed System task (see Steps to Rebuild a Managed System) then retry the failing task. If the task still fails, continue with step 3.
  3. Reboot the HMC, then verify that the managed system is in Ready state.

Steps to Rebuild a Managed System

To rebuild a managed system, do the following:

  1. In the HMC contents area, select the managed system that you want to rebuild.
  2. Select Rebuild Managed System from the Select menu or by clicking the right mouse button in the content area.
  3. A confirmation window displays a message asking you to confirm whether you want to perform this task.

    While this task is running, you cannot perform any other HMC functions. This task can take up to several minutes to complete.

Steps for Rebooting the HMC

To reboot the HMC, do the following:

  1. From the Select menu, select Console.
  2. Select Exit.
  3. When you exit from your HMC session, you can choose to shut down, reboot, or logout from your session. Using the pulldown bar, select reboot.
  4. Select Exit. The HMC reboots.

Performing a File System Check on HMC Reboot

In the event of an unexpected power loss or if the white reset button on the HMC is pressed, the system runs a file system check (fsck) on the next system reboot. If the automatic file system check fails, the HMC prompts the user to enter the HMC's root password so that it can perform a manual file system maintenance operation. If the following message displays: Enter the root password or hit Control-D to reboot., do the following to recover the HMC:

  1. Type the following root password: passw0rd
  2. To run a file-system check, type fsck <file system> where <file system> is the name of the file system that fails the file system check, such as / and /var in the field. When the checking is done, a prompt window opens.
  3. Type reboot

    OR

    Press Ctrl-D to reboot the HMC interface.


Changing a Partition Host Name Manually

If you need to change the host name of the partition manually, before changing the host name of the partition, do the following:

  1. Run the following command: /usr/sbin/rsct/bin/runact -c IBM.ManagementServer SetRTASPollingInterval Seconds=0 (Skip this step if the AIX level is below 51D.)
  2. Run the following command: /usr/sbin/rsct/bin/lsrsrc IBM.ManagementServer Hostname

    The output displayed will be similar to the following: (If the partition is managed by multiple HMCs, there may be multiple entries, since each HMC has its own entry.)

    resource 1: Hostname = "hmc1.mydomain.mycompany.com"
    
  3. For each entry, remove the resource using the host name shown. For each entry, remove the resource using the host name shown. For example, type the following: /usr/sbin/rsct/bin/rmrsrc -s'Hostname = "hmc1.mydomain.mycompany.com"' IBM.ManagementServer. You can verify that all entries have been removed by performing Step 2 again.
  4. Run the following command: /usr/sbin/rsct/bin/rmcctrl -z
  5. Change the host name of the partition.
  6. Once the host name has been changed, run the following command: /usr/sbin/rsct/bin/rmcctrl -A

Managed System States for the HMC

This section describes the states for a managed system that display on the HMC. Follow the procedures in this section to attempt to restore management of a system in one of the listed states.

No Connection State

The HMC has lost contact with the managed system, or power to the service processor has been removed. Do the following:

  1. Check the operator panel on the managed system to verify that the power is on.
    1. If the power light indicates that there is no power on the managed system operator panel, refer to the 406/90 User's Guide for problem-determination procedures.
    2. After power is restored, wait 5 minutes for the service processor to re-IPL and the HMC to re-establish contact. If the HMC can access partitions using a virtual terminal (VTERM) but the state is still No Connection, call for HMC support.
  2. If the power indicator is on, wait 5 minutes for the HMC to attempt to reestablish contact. The service processor in the managed system may be in the process of turning power on. If partitions no longer respond, the system power is off.
  3. From a telnet session from another system, attempt to ping or contact active partitions on this managed system.

    If the partitions are active, do the following:

    1. Verify that the serial cable on the HMC is firmly connected and that it is not damaged.
    2. Reboot the HMC.
    3. Reset the Service Processor.
  4. If the managed system is running and restarting the HMC did not resolve the problem, call for HMC software support.

Incomplete State

The HMC is unable to collect information required to build a complete representation of the managed system. Do the following:

  1. Select Rebuild Managed System from the Managed System Task list. If the state goes to Recovery, see "Recovery State". If the state does not go to Recovery, continue with the next step.
    Note:
    This operation performed in the next step may take up to ten minutes to complete.
  2. Reboot the HMC. If state goes to Recovery, see "Recovery State."

    If the status remains Incomplete, verify whether there is a redundant HMC and verify that no one is entering commands from the alternate HMC.

    Repeat step 1. If it still fails, go to the next step.

  3. Restore the profile data (see task list). The profile data restore task is a full restore from a backup copy.
  4. Verify that the HMC serial cable is securely attached to the HMC and that it is not damaged.
  5. Reset the service processor.
  6. If the problem persists, call for service.

Recovery State

Profile data stored in the managed server has been cleared or corrupted. Do the following:

  1. Select the Recover partition data from the managed system task list to restore or initialize profile data.
  2. If the state changes to Incomplete, see Incomplete State for recovery procedures.
  3. If the state changes to No Connection, go to No Connection State for recovery procedures.
  4. If the restore fails, reset the service processor.
  5. Clear NVRAM (nonvolatile memory), and retry the recovery partition data task.
  6. If the problem persists, call for HMC software support.

Error State

Error state automatically generates a call to the service support center if the function is enabled. If the function is not enabled, call for HMC software support.

Open Firmware State

The partition has been activated and is in the Open Firmware state. You can open a virtual terminal to the partition and enter open firmware commands.


Boot Error Values

The following table contains the boot error values and messages that might display on the HMC if a problem occurs during the boot process and initial loading of the console software.

Boot Error Values Message
0x00 NO_ERROR
0x01 NO_GLOBAL_SERVER
0x02 NO_CONTIGUOUS_PAGE_TABLE_MEMORY
0x03 NO_CONTIGUOUS_REAL_MODE_MEMORY
0x04 NOT_ENOUGH_PARTITION_LOGICAL_MEMORY
0x05 ALL_ASSIGNED_PROCESORS_ARE_NOT_WORKING
0x06 NO_PROCESSORS_ASSIGNED
0x07 INVALID_PROCESSOR_ASSIGNED_FOR_ALPAR_PARTITION
0x08 NO_MEMORY_AVAILABLE_FOR_ALPAR_PARTITIONS
0x60 ANOTHER_SERVICE_AUTHORITY_PARTITION_IS_ACTIVE
0x7F FAIL_TO_BOOT
0x80 I/O_SLOT_ASSIGNMENT_ERROR
0xAC AIX_OS_TERM_WITH_CRASH_CODE


Releasing an HMC Lock on the Managed System

If you have two HMCs connected to your managed system, one HMC temporarily locks the other out while it is performing operations. This action prevents the other HMC from operating on the managed system because simultaneous operations could cause conflicting results. If the interface is locked, most console operations automatically wait for the lock to release.

However, in the rare event that an HMC has a problem that prevents the lock from being properly released, you may need to manually unlock the connection to the managed system. Typically, if one HMC has locked the connection, you must unlock it from the other HMC, which then allows other HMCs to communicate with the managed system and run further commands.

To release a lock on a managed system, you must be a member of one of the following roles:

To release an HMC lock, do the following:

  1. In the Contents area, select the managed system.
  2. In the menu, click Selected.
  3. Select Release Console Lock.


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