Authorize Users for Service Agent

Use this window to request authorization for Electronic Service Agent. Electronic Service Agent associates your system with a user ID and allows access to system information through the Electronic Service Agent facility.

For more information, see the Service Management section in the Operations Guide for the Hardware Management Console.

When you are authorized for Electronic Service Agent, you can use the Internet to view all hardware and software related information about your system. This information includes trends in performance data and Capacity Upgrade on Demand (CUoD) usage, installed hardware and software, software fixes (PTFs), networking configuration, communication configuration, and system settings.

The following conditions apply when requesting authorization:

Type up to two IBM user IDs that you registered on the IBM Registration web site, one in each field. These user IDs must match those submitted on the IBM Registration web site.

To view system details and perform user ID maintenance, go to: http://www.ibm.com/support/electronic

You can find more detailed help on the following elements of this window:

IBM ID

Optional IBM ID

Web authorization