Problem Analysis

This window displays the following information about a problem discovered by automatic Problem Analysis:

System name
Displays the name of the object on which the error occurred.
Date
Displays the date on which the problem occurred.
Time
Displays the time when the problem occurred.

Depending on the information that was provided for a problem, the following information could also appear in this window:

Channel path
Unit address
Displays the address of the device the channel path was being used to communicate with when, or immediately before, the Interface Control Code (IFCC) occurred.
Tag-in control lines
Displays a two-digit, hexadecimal value that identifies the inbound tags that were active when the IFCC occurred.
Tag-out control lines
Displays a two-digit, hexadecimal value that identifies the outbound tags that were active when the IFCC occurred.
Bus-in data lines
Displays the value on the inbound data lines when the IFCC occurred.
Bus-out data lines
Displays the value on the outbound data lines when the IFCC occurred.

Use the following information to determine whether to request service, then take the appropriate action:

Problem Description
Provides a brief description of the problem.
Corrective Actions
Describes what actions an operator can take to correct the problem.
Impact of Repair
Describes what system resources will be affected.

You can find more detailed help on the following elements that may appear in this window:

Request Service...
No Service
Display Service Information...
Display Sense Data
Detail Problem Description...
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