Perform a Console Repair Action
Use this window to
select a problem to work on and to select the
work you want to do.
Select a problem to work on from the
Problem Report table,
then select a choice from the menu bar.
Click Manage on the menu bar to select the following:
Click View on the menu bar to select the following:
- Problem Summary
to display additional information that further
describes the selected problem,
and lists actions performed to diagnose and correct the problem.
- Problem Analysis Panels
to display again the panels
Problem Analysis displayed to
report the selected problem
when it occurred.
- Refresh
to update the list with recently opened problems.
Click Sort on the menu bar then select the following:
- By Number
to list problems by order of problem numbers,
from the highest number to the lowest number.
- By Date
to list problems in order of the dates on which they occurred,
from the most recent problem to the least recent problem.
- By Reference Code
to list problems by alphanumeric order of reference codes.
- By Status
to list problems by order of their priority for repair.
Delayed problems are listed first, followed by open problems,
followed by any remaining problems.
Click Close on the menu bar then select the following:
- Selected Problem
to change the status of the selected problem to
closed.
- All Problems
to change the status of all problems to closed.
Note: |
Closing a problem removes it from the list of problem reports.
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Click Help to display help for the current window.