Add Phone Number...

Use this window to add and optionally customize telephone numbers you want the Hardware Management Console to dial when trying to connect to the IBM Service Support System for remote service.

Remote service is two-way communication between the console and the IBM Service Support System (commonly known as RETAIN) for the purpose of conducting automated service operations. Using remote service reduces the operator interaction needed to complete some service operations and provides some console tasks with another source or destination for sending or receiving service information.

One reason for customizing a telephone number would be to remove the area code because it is the same as the area code from which you are dialing.

You can find more detailed help on the following elements of this window:

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