Enable remote service requests
To enable remote service, select Enable remote service requests.
About remote service
Remote service is two-way communication between the
Hardware Management Console and the IBM Service Support System
for the purpose of conducting automated service operations.
-
Enable remote service if you want to allow console
connections to the IBM Service Support System (a check mark appears).
- Disable remote service if you do not want to allow console
connections to the IBM Service Support System (a check mark does not appear).
Using remote service
reduces the operator interaction needed to complete some service operations
and provides some console tasks with another source or destination for sending
or receiving service information.
For example, by using remote service:
-
You can allow the Hardware Management Console to automatically report problems and request service through the IBM Service Support System.
-
You can use the IBM Service Support System as a source for retrieving internal code changes.
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You can use the IBM Service Support System as a destination for transmitting service data.