Authorize Users for Service Agent

Use this window to request authorization for Electronic Service Agent. Electronic Service Agent associates your system with a user ID and allows access to system information through the Electronic Service Agent facility.

For detailed information about Electronic Service Agent, see

When you are authorized for Electronic Service Agent, you can use the Internet to view all hardware and software related information about your system. This information includes trends in performance data and Capacity Upgrade on Demand (CUoD) usage, installed hardware and software, software fixes (PTFs), networking configuration, communication configuration, and system settings.

The following conditions apply when requesting authorization:

Type up to two IBM user IDs that you registered on the IBM Registration website, one in each field. These user IDs must match those submitted on the IBM Registration web site.

By associating this HMC with the IBM user ID, you can use IBM Electronic Services on the website to:

After you register your IBM user ID and your HMC with the IBM Electronic Services site, you can access the system information of the systems the HMC manages from the website. This means you can go to the website, sign in with your IBM user ID and specify this HMC name to view reports about the systems that the HMC manages, connected only to the Internet, without being connected to the HMC.

To view system details and perform user ID maintenance, go to: http://www.ibm.com/support/electronic.

You can find more detailed help on the following elements of this window:

IBM ID

Optional IBM ID

Web authorization