Crystal Reports for Rational Application Developer Designer Guide
Creating the letter body
Now type "Your company" (do not include the quotation marks) and type a comma followed by a space.
Drag the CUSTOMER_NAME field into the text object and place it at the insertion point, just after the space.
Type a comma, followed by a space.
Type the following text (do not include the quotation marks): "helped make this year an outstanding year for Xtreme Mountain Bikes, Inc. I want to thank you and your staff for your support. I hope next year will be a banner year for you."
Press Enter twice.
Type "Sincerely yours" (without the quotation marks), followed by a comma, and then press Enter four times.
Finally, to complete the form letter, type your name.