Crystal Reports for Rational Application Developer Designer Guide
Working with Cross-Tabs
This section describes ways you can work with a Cross-Tab once you've added it to your report:
Showing values as percentages
Using running totals in Cross-Tabs
Printing Cross-Tabs that span multiple pages
Business Objects, an SAP company
http://www.businessobjects.com/
Support services
http://www.businessobjects.com/services/support/
Product Documentation on the Web
http://support.businessobjects.com/documentation/