Use the manager to create a work order, which is a request to create or change a service or service set for a specific purpose. After a work order is created, the work order must be reviewed by other users. The work order can then be approved and fulfilled, or the work order can be returned to you without being fulfilled.
To create a work order, a user must have access to the Work Order Management subtab under the Work Order tab.
You must also create groups for notification purposes before you can create a work order.