The Role Specifications dialog allows you to create or edit a role within an ACD. From the dialog, you can identify the user and group accounts that are members of the role and assign access permissions. For roles in the (Default) ACD, you can also grant or deny access to functions in Optim™ for a role.

The role name (up to 30 characters). To create a new role for the ACD, type the name or select from a history list of role name entries.
You can use a role that is displayed in the Role Specifications dialog as a model to create a new role or replace another role in the ACD by typing or selecting a Role Name from the history list.
Optional text that describes the role (up to 40 characters).
The ACD for the role.
Select the Allow All Functional and Object Association Privileges check box to allow the role all Functional (if editing the (Default) ACD) and Object Association Privileges. When this check box is selected, the Allow All and Allow check boxes are selected and cannot be cleared. Also, the Allow All, Deny All, and Clear All command buttons and the shortcut menus are unavailable. When the check box is cleared, the Allow All and Allow check boxes remain selected but can be cleared.
The Role Specifications dialog includes the following tabs: