Enabling email notification for work order changes

You can configure the manager so that the manager sends email notifications whenever there is a change in the state of a work order. When you create a work order, you must specify a group, and the manager sends email notifications to users who are granted access to the group.

To use email notification, you must specify the email server that is to be used when you install or deploy the WAR file for web applications.

Only users with a user role of admin can enable email notification for work order changes.

You must use the connection manager to assign email addresses to users. To assign email addresses to users, you must have the standard Internet email address for each user. For example, user@example.com.

To enable email notification for work order changes:
  1. Access the manager on the application server.
  2. Click Configuration.
  3. Click Users and Groups.
  4. Under User Management, click Enable email notifications.


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