Work Orders

Use Work Orders to create, process, and monitor the progress of work orders. A work order is a request to create or change a service or service set for a specific purpose.

Work Orders contains two subtabs:
  • Work Order Management displays a list of work orders. Select a work order to display the following detailed information about the work order:
    • Details shows overview information about the selected work order.
    • Comments shows the comments that have been added to the work order.
    • Inputs shows the parameters that are used to run the service or the service set that is associated with the work order. You can change the values of the parameters for many types of service. If you can change the parameter values, you can also reset the parameters to their default values. You must save any changes that you make to the parameter values before you use the work order to run the service. If you do not save your changes, the server uses the previously saved values for these parameters when the server runs the service.
  • Work Order Monitoring displays a list of the service instances that are generated when you use a work order to run a service or service set. Select a service instance to display the following detailed information about the service instance
    • Details shows overview information about the selected service instance.
    • Comments shows the comments that were added to the work order that is associated with the selected service instance.
    • Inputs shows the parameters that were used to run the service or the service set.
    • Outputs shows log information that was generated by the server when the service or the service set was run.


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