Organizational Training includes training to support the organization’s strategic business objectives and to meet the
tactical training needs that are common across projects and support groups. Specific training needs identified by
individual projects and support groups are handled at the project and support group level and are outside the scope of
Organizational Training. Project and support groups are responsible for identifying and addressing their specific
training needs.
Refer to the Project Planning (PP) process area for more information about the specific training needs identified by projects.
An organizational training program involves the following:
-
Identifying the training needed by the organization
-
Obtaining and providing training to address those needs
-
Establishing and maintaining training capability
-
Establishing and maintaining training records
-
Assessing training effectiveness
Effective training requires assessment of needs, planning, instructional design, and appropriate training media (e.g.,
workbooks and computer oftware), as well as a repository of training process data. As an rganizational process, the
main components of training include a anaged training development program, documented plans, personnel with appropriate
mastery of specific disciplines and other areas of knowledge, and mechanisms for measuring the effectiveness of the
training program.
The identification of process training needs is primarily based on the skills that are required to perform the
organization’s set of standard processes.
Refer to the Organizational Process Definition (OPD) process area for more information about the
organization’s set of standard processes.
Certain skills may be effectively and efficiently imparted through vehicles other than in-class training experiences
(e.g., informal mentoring). Other skills require more formalized training vehicles, such as in a classroom, by
Web-based training, through guided self-study, or via a formalized on-the-job training program. The formal or informal
training vehicles employed for each situation should be based on an assessment of the need for training and the
performance gap to be addressed. The term “training” used throughout this process area is used broadly to include all
of these learning options.
Success in training can be measured in terms of the availability of opportunities to acquire the skills and knowledge
needed to perform new and ongoing enterprise activities.
Skills and knowledge may be technical, organizational, or contextual. Technical skills pertain to the ability to use
the equipment, tools, materials, data, and processes required by a project or a process. Organizational skills pertain
to behavior within and according to the employee’s organization structure, role and responsibilities, and general
operating principles and methods. Contextual skills are the selfmanagement, communication, and interpersonal abilities
needed to
successfully perform in the organizational and social context of the project and support groups.
The phrase “project and support groups” is used frequently in the text of the process area description to indicate an
organization-level perspective.
|