Capture ideas or requests
Identify the idea or request and describe it by using predefined attributes. Requests
and ideas can originate from different sources, both internal and external to
the organization, such as existing customers, potential customers, research
and development, and marketing. Fill out preliminary data that helps to describe
the idea or request, such as its source, short description, benefit, and
so forth. See the definition of ideas and requests. |
Develop idea or request information
Continuously gather data about the request to ensure that enough information is available to help decide if the request
is valid and appropriate.
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Classify ideas or requests into work types
Classify the requests or ideas to a predefined work type, such as defects, enhancement requests, or new products. This is
the first classification effort to tag the ideas and requests to a specific work type so they can be further grouped
and analyzed with similar ideas or requests. |
Bundle ideas or requests into candidate components
Once there is enough information about the various ideas and requests, bundle them together into candidate components.
Promote single ideas or requests to become a candidate component, depending on the minimal criteria defined by the
portfolio structures and metrics.
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Validate candidate components
Ensure that there is enough information available for the component to validate
whether the component is a relevant candidate. You need to be able to decide
whether it is in line with corporate and product strategy, whether the component
will bring benefits to the organization, and so on.
The validation step could result in the rejection of an idea or request
that does not meet the minimal standards or criteria defined for ideas
or requests. In some cases, stakeholders (such as customers) should
be informed about the reasons for the rejection. |
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