Description
Value can be different depending on what your organization measures. For example, the value of an insurance business
unit is the number of claims processed. The value of an IT shop is the number of resolved service requests.
For software delivery, value is based on delivering features or functions that stakeholders need. Value
is delivered when the software put in production returns on the customer’s investment over time in terms of revenue
increase, cost savings, customer relations, service improvement, or reputation.
To monitor Value status for a project, see the Value Dashboard.
Strategies
The following strategies help increase value in software delivery:
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