Michael McIntosh. All Rights Reserved.
Michael McIntosh is a freelance writer, project methodologist, and Web consultant. Since 1987, he has
trained and consulted in project management, Web development, and computer networking. Formerly with
Vignette Corporation, he was instrumental in the development of Vignette's Solution Methods (VSM) 3.0. He
lives in Austin, Texas, with his wife, Julie, and son, Willie. Michael can be reached via e-mail.
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Abstract
This paper presents an overview of content management, particularly as it relates to delivering content on
the Web. Content management represents a collection of tools and methods that are used together to collect,
process, and deliver diverse types of content. The scope of content management is broad, and its
challenges are many.
Collecting and processing content intended for a Web site is a more complex and time-sensitive process than
many legacy document management systems are designed to handle. Organizations have turned to the Web as a
means of delivering information to, and communicating with, their customers; however, simply uploading
content to a Web site does not mean it will reach the proper people or that it will meet their information
needs.
Content management projects entail far more than buying or building an application that provides content
workflow. The development of a content management solution is a group of related software projects-made up
of database, production workflow, content delivery, and Web applications-making it a perfect candidate for
an established software development framework such as RUP.
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