Upgrading agents

You can upgrade agents individually or in a batch.

Before you begin

In most cases, upgrade the server before upgrading the agents.

About this task

An agent's status indicates when it is time to upgrade it. If an agent has the Upgrade Required status, the agent cannot run deployments until it is upgraded. This status might occur, for example, if a change is made to server-agent communications. The status of Upgrade Recommended might occur after a performance enhancement. Although an upgrade in this instance is not mandatory, for best performance complete an upgrade.

To upgrade an agent:

Procedure

  1. Click Resources > Agents. The Agents pane lists agents and their status.
  2. Select the check boxes for the agents to upgrade.
  3. Click Actions > Upgrade Upgraded agents are taken offline while the upgrade is applied and have the Offline status. If the upgrade finishes, the agents are automatically restarted and have the Online status. If the agents do not come back online, check their logs for error messages.

    Agents that are selected for upgrade

    Note:

    Updating many agents simultaneously can have a significant affect the server. As a rule-of-thumb, limit the number of simultaneous upgrades to 10 or fewer.


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