If you encountered problems while installing the product
or the installation failed, review this list of common installation
problems and their possible solutions.
The following common problems might be
encountered when installing IBM® Rational® Rhapsody®:
- If you were unable to complete the prerequisite
steps, especially installing the compiler first, you can do it now.
Install the compiler on your machine, and then run the setup program
for Rational Rhapsody again.
Access the Program Maintenance window and select
the Modify option. See Modifying, repairing, or removing Rational Rhapsody. For more
information about the prerequisite steps, see Planning the installation.
- If you had installation errors, try to repair your installation.
Run the setup program again to access the Program Maintenance window
and select the Repair option. See Modifying, repairing, or removing Rational Rhapsody
- If you could not locate an add-on product that
was purchased with Rational Rhapsody,
the software license that was provided at product delivery contains
licensing for all add-on products purchased with Rational Rhapsody.
If no add-on product is listed in the Add-on products selection window,
contact your Rational Rhapsody representative
to correct this problem.
If the problem cannot be solved easily, contact
the IBM Rational Support
website at http://www.ibm.com/software/rational/support.