Customizing work items

You can customize the IBM® Rational Team Concert™ Work Items component to include specific types of work items and to support the development process that your team follows.
About this task
Other than work item categories, you customize most aspects of the Work Items component by using the Configuration Data editors available from the Process Configuration tab of the project area. You customize categories by using the Work Item Categories tab in the project area editor. Examples of customization include defining a state transition model; adding priority and severity levels; requiring that users provide values for specific attributes; and adding predefined queries.

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