An enterprise environment might consist of multiple project areas where each project area contains a team or teams that work on a specific component. Alternatively, an organization might designate project areas based on function, such as development, testing, documentation, and so on.
The users responsible for working on ClearQuest records might be distributed across these project areas. In this scenario, you want to be able to connect the ClearQuest user database to all of those project areas so that users can synchronize their work items with ClearQuest records.
For each ClearQuest record type that you enable for synchronization, you can filter the records to be synchronized by using a ClearQuest query. Queries are also the mechanism that you use to route records to specific project areas.
In the figure below, the ClearQuest Gateway uses queries to synchronize ClearQuest records with work items in three project areas, two on the Pacific Jazz Team Server, and one on the Caribbean Jazz Team Server.

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