Working on and resolving work items

As you start working on a work item, you can periodically update the work item to describe your work and the current state of the work item. With Rational Team Concert™ Client for Microsoft® Visual Studio IDE you can update a work item either in a Web browser or in the Quick Edit window.

About this task

To update a work item:

Procedure

  1. To start working on a work item, first run a query.
  2. In the Work Items tool window, do one of the following:
    • Double-click a work item to open the work item in a Web browser.
    • Right-click a work item and click Quick Edit.
  3. If the work item is opened in a Web browser, you can perform any of the following operations:
    1. In the Overview tab, modify any of the work item attributes, such as change the state of the work item to Start Working, enter the estimate number of hours in Estimate to resolve the work item, add a comment, and so on.
    2. In the Links tab, to add an attachment, click Browse, select a file and click Open. To add a subscriber, click Add, enter the user name and click Add & Close. You can also relate another work item with this work item, view the change sets associated with this work item, and the builds that have included the change sets.
    3. In the Approvals tab, create a list of approvers who can approve the work item.
    4. In the History tab, view the history of the work item.
    5. Click Save to save your changes.
  4. If the work item is opened in the Quick Edit window, you can modify the attributes of only the Overview tab. After modifying the attributes, click OK.
  5. To resolve a work item, open the work item and from the dropdown list adjacent to Summary select Resolved. In the adjacent dropdown list, select the type of resolution, such as Fixed,Works For Me, or Duplicate.
    Note: In the Quick Edit window, you cannot mark a work item as Duplicate.

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