Rational Team Concert troubleshooting and support

Rational Team Concert™ and the Jazz™ technology platform are developed on Jazz.net, where a community of developers and users participate and communicate. The Jazz.net community site has technotes, articles, forums, wikis, blogs, current documentation, and other resources to help you troubleshoot and get support. In addition to jazz.net, other traditional IBM support channels are available.
Tip: Rational Team Concert does not currently include official release notes. Discovered or known problems, limitations, and workarounds are documented as technotes at Jazz.net or IBM.com.

Jazz.net resources

Note: Certain parts of the Jazz.net community site require registration, but it is free to register. Registering also gives you access to participate in the actual development process for the Jazz technology platform.

IBM.com resources

  • General troubleshooting and support. Read this section to understand the general process for problem determination, troubleshooting, and how to get support from IBM Software Support.
  • Rational Team Concert Support. Search the technotes library for known problems, limitations, and workarounds. Find links to other support resources.

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