To synchronize the user information in the Jazz™ repository with the information in the
LDAP directory, you must use the LDAP sync task.
During synchronization, the following tasks are performed:
- New user records are created in the Jazz repository for all users in the LDAP user
directory who are members of the mapped LDAP groups, but do not already
exist in the Jazz repository.
- Name and e-mail address fields are updated in the Jazz repository
if the values in Jazz repository
and the LDAP user directory do not match.
- Ambiguous entries are displayed in the LDAP user directory that
are created when the LDAP nightly sync task cannot uniquely update
the name or e-mail address fields of a user in the Jazz repository. For example: If
a user has multiple names in the LDAP user directory and none of those
names match the entry in the Jazz repository, then the sync task will record
an event to indicate the ambiguous account. An administrator can manually
refresh the user record.
- Error records are created if there are multiple user IDs for a
user in the LDAP user directory or if a user that is referenced by
an LDAP group does not exist. For example, if the JazzAdmins group
in the LDAP directory has a member named Joe and his record does not
exist in the LDAP user directory, then this might indicate that the
user is no longer part of the organization. Typically, you would archive
this user in the repository.
For information about managing users with LDAP, see Managing users with Lightweight Directory Access Protocol (LDAP).