Viewing log files

The ClearQuest® Gateway and Import tool generate log files, which contain information to help you troubleshoot problems with the ClearQuest Connector.

About this task

The ClearQuest Gateway log file (cqgateway.log) is stored in the install-directory\gateway\tomcat\logs directory. The Import tool log file (synctool.log) is stored in the install-directory\gateway directory.

By default, the log files contain messages of severity level Warning and higher. You can modify the logging behavior by editing the log4j.properties file in the install-directory\gateway directory.


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