Work items

A work item is a way of keeping track of the tasks and issues that your team needs to address during the development cycle. The status and number of work items are indicators of the health of your project.

The out-of-the-box Scrum process provides multiple predefined work item types, including the following:

You can define additional work item types to complement the development process your team follows.

As with defect-tracking systems, you can use Rational Team Concert™ work items for the following purposes:

You can also use work items to generate a list of new features that your team is delivering with a release. From a project management perspective, you can use work items to provide metrics about the health of your project.

While working on work items, you can:

Each work item type has a state transition model that defines the states a work item can be in and the actions that users take to move the work item from one state to another. A typical state transition model provides a path from a submitted or opened state to a resolved or closed state. States in between those starting and ending points allow users to indicate their progress in addressing the issues described in the work item.

The primary mechanism for finding work items is the query. Rational Team Concert provides some predefined queries to get you started, such as a query that returns all unresolved work items assigned to you. You can create queries to meet your needs, and you can share queries with all members of your team or with specific users.


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