Creating work items in the Web

Create a work item to submit a defect, task, or other type of work request that the project uses.
About this task
This topic refers to the predefined layout of the work item editor for the work item types provided with the Scrum process. Administrators can customize the layout. Therefore, the layout that you see might be different.
  1. Click the Work Items link in the Web header.
  2. In the left pane, click the down arrow on Create Work Item and select the type of work item to create. Alternatively, click Create Work Item to create a work item of the default type.
  3. Enter or select values for the following fields on the Overview tab (asterisks identify required fields):
    • Summary: A brief headline that identifies the work item.
    • Type: The type of work item, such as Defect, Task, and so on.
    • Severity: An indication of the impact of the work item, such as Minor, Normal, Major, or Critical.
    • Found In: The release that the work item refers to.
    • Filed Against: A category that identifies the component or functional area that the work item belongs to. For example, your project might have GUI, Build, and Documentation categories. Each category is associated with a team area; that team is responsible for responding to the work item.
    • Description: A detailed description of the work item. For example, the description for a defect might include a list of steps to follow to reproduce the defect. Any descriptions that are longer than 32KB are truncated, and the entire description is added as an attachment.
  4. On the Links tab, add attachments and subscribers, and specify related work items.
    • To attach a file, click Browse and navigate to the file location
    • To add subscribers, click Add in the Subscribers area. Enter part or all of a user's name, then select the user from the Matching User Names list. Click Add. Subscribers receive E-mail notification whenever someone modifies the work item. When you create a work item, you are added as a subscriber to that work item. To stop receiving notifications, you can remove yourself as a subscriber by selecting your name and clicking Remove.
    • To link the work item to another work item in the same repository, in the Links area click the down arrow next to Add and select the option that represents the type of relationship you wish to establish. For example, you can establish a parent-child relationship between work items; mark a work item as a duplicate of another work item; or indicate that one work item is blocked by another work item.
    • To link the work item to another work item in a different repository, click Add > Add Related Change Request (project_area_name). The name of the project area appears in parentheses. To link to work items in project areas on other Jazz™ Team Servers, cross-repository communication must be configured and the project areas must be linked.
  5. Click Save to save the work item.

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