You can test the connection to the agent by using telnet.
To test the connection from the command line:
telnet hostname 5555This response indicates a successful connection:
200 HELLO - BuildForge Agent v7.0.1.buildnumber
telnet localhost 5555 username user name password password cmd ping go
The following message indicates success:
AUTH: set user account to <user name>If the above tests work but jobs are failing, and a test of your server shows a user authentication error, check the pluggable authentication modules (PAM) configuration. If you see a message like the following, proceed to the next step.
AUTH: unable to set user account to <user name>: unknown account (1)
cmd ping go
The following output of a telnet session is typical. In particular look forRESULT 0 at the end of the output as an indication of success. This test ran on an agent running on Windows®.
300 DATA s 67 AUTH: Running as: [SYSTEM] in domain [NT AUTHORITY] SID Type [User] 300 DATA s 52 AUTH: Running with Privilege: [Lock pages in memory] 300 DATA s 66 AUTH: Running with Privilege: [Adjust memory quotas for a process] 300 DATA s 63 AUTH: Running with Privilege: [Create permanent shared objects] 300 DATA s 46 AUTH: Running with Privilege: [Debug programs] 300 DATA s 56 AUTH: Running with Privilege: [Bypass traverse checking] 300 DATA s 61 AUTH: Running with Privilege: [Back up files and directories] 300 DATA s 54 AUTH: Running with Privilege: [Change the system time] 300 DATA s 68 AUTH: Running with Privilege: [Remove computer from docking station] 300 DATA s 73 AUTH: Running with Privilege: [Impersonate a client after authentication] 300 HEARTBEAT 1 300 DATA s 16 PLAT: Windows XP 250 RESULT 0 PING: internal loopback test complete 260 EOR