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Create a services model

This content applies to version 7.5.4 or later. In this tutorial, you create a services model by deriving it from a prepopulated business process model. In this example, a business analyst created the business process model to communicate the business process and requirements to an IT organization. Your role is an IT analyst or IT architect who must translate these high-level business requirements into a more detailed, IT-oriented model that can be used for prioritizing and designing IT services to automate the business and its processes.

Learning objectives

This tutorial, whose lessons you follow in sequence, shows you how to do the following things:

When you complete all the lessons in this tutorial, your completed services model should look similar to the sample model that you can access via the link on this page.

Time required

Approximately 60 minutes
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