You can configure the product help content in one of three ways. You can use
the default connection to the remote IBM® Knowledge Center that
is on the Internet. Team members can download product help and deploy the IBM Knowledge Center
locally on their computers. Or, an administrator can download product help and deploy the IBM Knowledge Center on a server on the network.
Descriptions
of the help configurations
Consider the configuration options
and select one that meets the needs of your organization.
Table 1. Help content configurations| Setup type |
Description |
| Remote help |
- This configuration is the default selection. No additional setup is required.
- An Internet connection is required.
- You access content directly from the public IBM Knowledge Center.
- Content is always the current version.
- Requires the smallest amount of space because only the infrastructure
is installed.
|
| Local help |
- Extract the IBM Knowledge Center that is installed with
your product and deploy it on your local computer. Download the product help from the help download
site and extract the contents into the local IBM Knowledge
Center.
- Access the help by pointing to a local URL in your browser. An Internet connection is not
required to view the content.
- See Installing local help
on your computer.
|
| Intranet help |
- An administrator extracts the IBM Knowledge Center that is
installed with the product and deploys it on a local server. The administrator downloads the product
help from the help download site and extracts the contents into the IBM Knowledge Center on the local server. See Installing help on an intranet server.
- Team members redirect their help clients to access the help on the server. See Changing help content
connections.
- This help deployment is used primarily in enterprise environments that have limited Internet
access.
|
Considerations for selecting a configuration
Review
the list of considerations to make when you are selecting a help configuration
for yourself or your organization.
Table 2. Considerations for selecting a configuration| Consideration |
Remote help |
Local Help |
Intranet help |
| To configure the help, an Internet connection is required. |
Yes |
Yes* |
Yes* |
| To view the help, an Internet connection is required. |
Yes |
No |
No |
| The configuration is appropriate for an environment with limited Internet
access. |
No |
Yes |
Yes |
| An administrator must install the help and configure the web application to
access the help. |
No |
No |
Yes |
| Users must install the help and set a new help connection. |
No |
Yes |
No |
Note: *An Internet connection is not required if your product is installed with the full set of
documentation.