You can provide feedback on help content easily
using the commenting pane at the bottom of each help page. Your effort
helps improve overall documentation quality. This system is closely
monitored by the writers responsible for the content, so you may see
a follow-up reply from other members of the Rational® documentation team or other people
on your comments.
Commenting provides a way for you
to communicate with the technical documentation team and other people
who develop and use Rational Software
tools. Ask questions and share ideas, issues, and insights; however,
please stick to technical issues. Remember: do not enter confidential
information; all comments are public.
Before you begin
Before you post a comment to the information center, think
about these questions:
- Are you familiar with our Terms of Use? You can access them within
the commenting pane by clicking .
- Has your comment already been posted somewhere else? Use the navigation
pane on the left to search for comments.
- Are you reporting a software defect? If so, contact IBM® Rational Customer Support.
- Are you asking smart questions and following good etiquette?
- Your comments might be considered
for the next help content release; while we appreciate and value all
comments, we might not be able to incorporate all submitted comments.
About this task
Using this information center, you can:
- View and reply to existing comments added by other people
- Add your own comments
- Rate a page to show your satisfaction level with the information
about the page
- Subscribe to a page so you are notified when someone else makes
a comment on the content
Procedure
Use the following steps to add a comment on an entire
page, an element, or specific text:
- In a topic, click the Comment user
interface (UI) text to open the commenting system UI.
- Determine what you want to provide feedback on:
- To comment on a specific paragraph (an element), click anywhere
in the paragraph, and then click Comment on Element.
- To comment on a specific part of a topic, select the text,
and then click Comment on Free Selection.
- To comment on an entire topic, open a topic and then click Comment
on Topic.
- In the resulting window, add a subject that summarizes
your feedback; then, enter your specific feedback in the Comment field.
- Enter your name or Jazz™.net id.
- Optional: Enter your email address.
- Click Submit to save your comment. You can see which topics have comments by clicking the Collaboration tab
in the navigation pane. You can see which topics have the most comments,
expand comment details, sort by ID, and more.
What to do next
To report software defects, contact IBM Rational Customer Support. For general
questions or feedback about IBM products,
see the Contact IBM page.