When an error occurs, one or more messages are logged and
might be displayed in the product. You can find information about
how to troubleshoot errors by searching for messages in the Messages
Information Center on Jazz.net. In the information center, you can
also collaborate with message developers to improve messages.
The information center contains messages for Design Management,
as well as the following products, components, and applications:
- Rational® solution for Collaborative Lifecycle Management
- Jazz Common Administration
- Jazz™ repository
- Jazz Team Server
- Rational Quality Manager
- Rational Reporting for Development
Intelligence
- Rational Team Concert
- The Requirements Management application, including Rational Requirements Composer and Rational DOORS® Next Generation.
You can find more information about a message by searching for
the message ID or browsing the navigation pane in the information
center. In many cases, the error messages in the information center
contain explanations about why the problem happened and instructions
for how to fix it or to contact someone who can.
If you find a message that is unhelpful or seems inaccurate, you
can provide feedback about the message in the information center.
The development and user assistance teams use your comments to improve
the messages.