Version Differences for Common Support Issues

(Consideration before filing a ticket)
(Consideration before filing a ticket)
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  == Consideration before filing a ticket ==    == Consideration before filing a ticket == 
       
- In order to provide an efficient resolution to your ticket, there a few basic things that should be taken into account before filing a ticket. Here are some dos and don'ts about making tickets:   + In order to provide an efficient resolution to your ticket, there a few basic things that should be taken into account before filing a ticket. Of course, not all of these apply universally to every ticket, but should server as a guideline for what to include. Here are some dos and don'ts about making tickets:  
       
  Do:    Do: