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(→Available Time)
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(→Preparation)
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| Ensure UrbanCode support knows of your intention to upgrade. You can do this by creating a ticket at support.urbancode.com. The support staff can: | Ensure UrbanCode support knows of your intention to upgrade. You can do this by creating a ticket at support.urbancode.com. The support staff can: | ||
| - | * <font size=4 color=darkgreen>Coordinate with you on providing a license for a test server</font> | + | * <font size=3 color=darkgreen>Coordinate with you on providing a license for a test server</font> |
| - | * <font size=4 color=indigo>Upgrade a copy of your database to ensure no problems will occur with this portion of the upgrade</font> | + | * <font size=3 color=indigo>Upgrade a copy of your database to ensure no problems will occur with this portion of the upgrade</font> |
| - | * <font size=4 color=navy>Scheduling on-call support during your upgrade window</font> | + | * <font size=3 color=navy>Scheduling on-call support during your upgrade window</font> |
| - | Backup the database. Use the tools that come with your database vendor to perform this, and consult your vendor’s documentation on how to use them. | ||
| - | Backup the file-system. At a minimum, backup the anthill installation location. '''This contains not only AnthillPro, but your artifacts and job logs (''ATTENTION: var DIRECTORY'')'''. | + | == Customer Responsibilities == |
| + | * <font size=4 color=darkred>Backup the database!</font> | ||
| + | ** Use the tools that come with your database vendor to perform this, and consult your vendor’s documentation on how to use them. | ||
| + | * <font size=4 color=darkred>Backup the file-system!</font> | ||
| + | ** At a minimum, backup the anthill installation location. | ||
| + | *** '''This contains not only AnthillPro, but your artifacts and job logs (''ATTENTION: var DIRECTORY'')'''. | ||
| + | *** Also backup any anthillpro application files you may have modified (such as ah3server.sh/ah3server.cmd, server.xml, etc.) | ||
| These steps will ensure you have a copy of the current state. If for any reason you need to revert the upgrade, you will need this information to do so. | These steps will ensure you have a copy of the current state. If for any reason you need to revert the upgrade, you will need this information to do so. | ||
