Version Differences for What to Consider When Submitting a Support Ticket

(Typical Scenarios)
(Adding in section about ticket pri's)
Line 91:
  * [http://camstudio.org/ CamStudio]    * [http://camstudio.org/ CamStudio] 
  ** ''NOTE:'' Users usually use a combination of CamStudio & [http://www.virtualdub.org/ VirtualDub] or [http://fixounet.free.fr/avidemux/ AviDemux] to convert to AVI/MP4 as CamStudio is known to make large files.    ** ''NOTE:'' Users usually use a combination of CamStudio & [http://www.virtualdub.org/ VirtualDub] or [http://fixounet.free.fr/avidemux/ AviDemux] to convert to AVI/MP4 as CamStudio is known to make large files. 
       
    + = Appendix B: Ticket Priorities =