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(→Preparation)
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(→Preparation)
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| Ensure UrbanCode support knows of your intention to upgrade. You can do this by creating a ticket at support.urbancode.com. The support staff can: | Ensure UrbanCode support knows of your intention to upgrade. You can do this by creating a ticket at support.urbancode.com. The support staff can: | ||
| + | * <font size=4 color=darkgreen>Coordinate with you on providing a license for a test server</font> | ||
| * <font size=4 color=indigo>Upgrade a copy of your database to ensure no problems will occur with this portion of the upgrade</font> | * <font size=4 color=indigo>Upgrade a copy of your database to ensure no problems will occur with this portion of the upgrade</font> | ||
| * <font size=4 color=navy>Scheduling on-call support during your upgrade window</font> | * <font size=4 color=navy>Scheduling on-call support during your upgrade window</font> | ||
