Version Differences for What to Consider When Submitting a Support Ticket

(Typical Scenarios)
(Table of Explanation)
Line 110:
  <tr>    <tr> 
  <td bgcolor=#E64848 align=center><font color=white>'''emergency'''</font></td>    <td bgcolor=#E64848 align=center><font color=white>'''emergency'''</font></td> 
- <td>Reserved for '''PRODUCTION''' outages; '''PRODUCTION''' system crashes</td>   + <td>Reserved for '''PRODUCTION''' outages/freezes; '''PRODUCTION''' system crashes</td>  
  </tr>    </tr> 
  <tr>    <tr>