Version Differences for What to Consider When Submitting a Support Ticket

(Inital Table Posting)

(Two rows added)

 </tr>
 <tr>
-                <td>Emergency</td>
+                <td bgcolor=#E64848><font color=white>'''emergency'''</font></td>
-                <td>Emergency Explanation</td>
+                <td>Reserved for '''PRODUCTION''' outages; '''PRODUCTION''' system crashes</td>
                 </tr>
                 <tr>
                 <td bgcolor=#FF9933><font color=white>'''high'''</font></td>
                 <td>Any type of '''PRODUCTION''' issue that involves deployments failing/builds failing and is '''''CURRENTLY IMPACTING'''''</td>
 </tr>
 </table>