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IBM
Rational Synergy for Microsoft Source Code Control Interface version 2.1.0.1
iFix001 readme
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IBM Corporation
22 October, 2010
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© Copyright IBM Corporation 1996, 2010
U.S. Government Users Restricted Rights - Use, duplication, or disclosure restricted
by GSA ADP Schedule Contract with IBM Corp.
This file describes the contents of IBM Rational Synergy for Microsoft
Source Code Control Interface 2.1.0.1 iFix001 and describes how to install the iFix.
It is divided into the following sections:
For the latest news and information on IBM Rational Synergy for Microsoft
Source Code Control Interface, visit the Web site at http://www.ibm.com/software/rational/support/.
Problems
Rational Synergy for Microsoft Source Code Control Interface 2.1.0.1 iFix001
contains the following fixes
·
R34549 – Improve Synergy Startup Info login
dialog to remember previous login information
·
R36315/R37221 – MSSCCI-Synergy fails to connect
to Synergy if leading or trailing @ character is used in password
·
R36200/R38413 – Get Latest operation is slow
·
R38414 – Rhapsody fails to exit when Java
plug-ins are used
·
R38415 – Long lines in ccm.user.properties
causes MSSCCI-Synergy to crash
·
R37587 (PM21202) – Rhapsody crashes when open
too many windows
Supported Release
This iFix should be applied to IBM Rational
Synergy for Microsoft Source Code Control Interface 2.1.0.1.
Installing IBM Rational Synergy for Microsoft Source
Code Control Interface 2.1.0.1 iFix001
- Extract
the contents of ratlSynergy_MSSCCI_2.1.0.1_iFix001.zip to a temporary
folder <UnzippedFiles>
- Locate
the IBM Rational Synergy for Microsoft Source Code Control Interface
installation path. The default path is <Program Files>\IBM\Rational\Synergy
for MSSCCI
- Make
a backup copy of the following files
<InstallPath>\bin\ccmdc71.dll
<InstallPath>\bin\ccm_scc.dll
<InstallPath>\bin\CMSynergyBar.dll
- Replace
the following files with their counterparts from <UnzippedFiles>
<InstallPath>\bin\ccmdc71.dll
<InstallPath>\bin\ccm_scc.dll
<InstallPath>\bin\CMSynergyBar.dll
- Open
a command prompt and run the following command
regsvr32 <InstallPath>\bin\CMSynergyBar.dll
Reversing the iFix
To reverse the iFix,
replace the files you replaced in step 4 above with the original files and run
the command in step 5.
What’s new in version 2.1.0.1 iFix001
Support Windows 7.
Contacting Support
If the
self-help resources have not provided a resolution to your problem, contact
IBM® Rational® Software Support for assistance in resolving product issues.
Note: If you are a heritage Telelogic customer, a single reference site for all support
resources is located at http://www.ibm.com/software/rational/support/telelogic/
Prerequisites
To submit
your problem to IBM Rational Software Support, you must have an active Passport
Advantage® software maintenance agreement. Passport Advantage is the IBM
comprehensive software licensing and software maintenance (product upgrades and
technical support) offering. You can enroll online in Passport Advantage from http://www.ibm.com/software/lotus/passportadvantage/howtoenroll.html
To submit
your problem online (from the IBM Web site) to IBM Rational Software Support,
you must additionally:
- Be a registered user on the IBM
Rational Software Support Web site. For details about registering, go to http://www.ibm.com/software/support/.
- Be listed as an authorized caller
in the service request tool.
Submitting
problems
To submit
your problem to IBM Rational Software Support:
1. Determine the business impact of
your problem. When you report a problem to IBM, you are asked to supply a
severity level. Therefore, you need to understand and assess the business
impact of the problem that you are reporting.
Use the following table to determine the severity level.
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Severity
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Description
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1
|
The
problem has a critical business impact:
You are unable to use the program, resulting in a critical impact on
operations. This condition requires an immediate solution.
|
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2
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This
problem has a significant business
impact: The program is usable, but it is severely limited.
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3
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The problem
has some business impact: The program is usable, but less significant features (not critical to
operations) are unavailable.
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4
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The
problem has minimal business
impact: The problem causes little impact on operations or a reasonable
circumvention to the problem was implemented.
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2. Describe your problem and gather
background information. When describing a problem to IBM, be as specific as
possible. Include all relevant background information so that IBM Rational
Software Support specialists can help you solve the problem efficiently. To
save time, know the answers to these questions:
- What software versions were you
running when the problem occurred?
To determine the exact product name and version, use the option applicable
to you:
o
Start
the IBM Installation Manager and select File
> View Installed Packages. Expand
a package group and select a package to see the package name and version
number.
o
Start
your product, and click Help > About to see the
offering name and version number.
- What is your operating system
and version number (including any service packs or patches)?
- Do you have logs, traces, and
messages that are related to the problem symptoms?
- Can you recreate the problem?
If so, what steps do you perform to recreate the problem?
- Did you make any changes to the
system? For example, did you make changes to the hardware, operating
system, networking software, or other system components?
- Are you currently using a
workaround for the problem? If so, be prepared to describe the workaround
when you report the problem.
3. Submit your problem to IBM Rational
Software Support. You can submit your problem to IBM Rational Software Support
in the following ways:
- By phone: For the phone number to call in your country or region,
go to the IBM directory of worldwide contacts at http://www.ibm.com/planetwide/
and click the name of your country or geographic region.
- Through your IBM Representative: If you cannot access IBM Rational
Software Support online or by phone, contact your IBM Representative. If
necessary, your IBM Representative can open a service request for you. You
can find complete contact information for each country at http://www.ibm.com/planetwide/.
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