Before you begin
The first time that you access the
Help Administration page, you must
access it locally from the server that the help is running on. You can change the settings to allow
remote access by editing the
config.ini file for the application server.
To
change the help server settings to remote by editing the
config.ini file:
- Stop the application server.
- Open the
<application_server_installation>/<web_application_directory>/help/WEB-INF/configuration/config.ini
file.
- Add the following lines to the
config.ini:
help.type.default=remote
help.war.security=remote
- Clear the cache on the web server.
- Restart the application server.
Procedure
-
In a browser, open the Help Administration page by typing a URL that is in
this format:
http://server:port/help-name/updater/admin.jsp.
For example, https://localhost:9443/clmhelp/updater/admin.jsp.
Important: If you are completing this task for the first time, you must log in to the
help server and access the local server Help Administration page in a browser. Example:
http://127.0.0.1:8080/help-name/updater/admin.jsp
If you are already a user with role-based security, you can access the Help
Administration page through a browser remotely without logging in to the help server.
Example:
http://server.ibm.com:8080/help-name/updater/admin.jsp
- Click the Administrative Access Management tab.
The default user is warupdateadmin
and uses
the password warupdateadmin
.
- Select an authentication type:
- Local access only: All users must be logged on to the help server to
update the help content.
- Role based security: All users can log in to the Help
Administration page remotely.
Important: When you select Role based security or when you create
a new user, you might be logged out of your current user. Make a note of your username and password,
whether it is the default (warupdateadmin/warupdateadmin) or a username and password that you
created.
- Optional:
To add a user, click Add.
-
Enter a confirm a password for that user.
You cannot customize the user name.
-
Click OK.
-
To give a user the ability to create other users for help server administration, select the
User Administration option.
If the User Administration option is not selected, the user can update
the help content, but cannot create help server users.
The changes that you make are automatically saved.