Troubleshooting the configuration tool
When you configure the IBM® Engineering Requirements
Management DOORS®
(DOORS)
for HP Quality Center Interface configuration tool using the Set Access Permissions configuration
tool, you must provide details such as user credentials, website, and file paths. If you provide
incorrect or incomplete details, an error message is displayed in red in the user interface. This
error message helps you identify problems and enter the correct information to complete the
configuration.
About this task
--- Configuring Services ---
Configuring SOQ WebService
Failure - System.Exception: Retrieving the COM class factory for component with CLSID {A440BD76-CFE1-4D46-AB1F-15F238437A3D} failed due to the following error: 80040154. Capicom dll is not registered. Please re-register Capicom dll.
If the capicom.dll file is not available at registered path, the following error is displayed in the summary:--- Configuring Services ---
Configuring SOQ WebService
Failure - System.Exception: Retrieving the COM class factory for component with CLSID {A440BD76-CFE1-4D46-AB1F-15F238437A3D} failed due to the following error: 8007007e. Capicom dll is not found. Please check Capicom dll path.
To resolve these problems, register the capicom.dll file.