Changing help content connections
You can modify the help preferences so that
you can access help content from different locations than what you
chose when you installed the product.
Procedure
- Open the list of help system
connections by completing one of these steps:
- To change the help content selections for your product client only:
- In your product help window, click Help > Preferences.
- Expand Help and click Content.
- To change the help content selections for anyone
who is connected to this help system:
- In a browser, open the Help Administration page by typing the URL that is in this format: http://localhost:port/help-name/updater/admin.jsp.
- Select the Remote help configuration tool.
- To change the help content selections for your product client only:
- As necessary, enable the server URLs in the table:
- To access remote help from the IBM® Knowledge Center:
- Select the row of the table that contains the connection to the IBM Knowledge Center. For most products, the remote help connection is the first row. If that row does not exist, click New, enter a name and the URL of the product help in the IBM Knowledge Center, and click OK. Select the new connection in the list.
- To ensure that the URL is valid, click Test Connection.
- Click Enable. For most products, the remote help connection is enabled by default.
- Optional: Select other rows in the table and click Disable. If all remote connections are disabled, only help that is installed with the product on your computer is displayed. Some products install limited help or none at all.
- Click Apply or OK.
- To add a connection to access help from another location, such as a customer
installable IBM® Knowledge Center on your computer or on an intranet server:
- Click New.
- In the Add a new IBM Knowledge Center window, enter a name for the help and
the URL in this format:
The default port for customer installable IBM Knowledge Center is 9090. Your port might vary. To determine the product code and version, check the URL to the product help on the public IBM Knowledge Center. For example, Rational DOORS help includes the code SSYQBZ and the version 9.6.1 in its URL.http://my_server:9090/kc/product_code_and_version
Example of a connection to a local help installation:- Name: Rational DOORS 9.6.1 help (local)
- URL: http://localhost:9090/kc/SSYQBZ_9.6.1/
- To ensure that the URL is valid, click Test Connection.
- Optional: Select other rows in the table and click Disable.
- Click OK.
- To access remote help from the IBM® Knowledge Center:
- Create a connection order for the enabled connections. If multiple connections are enabled, each one is tested in order
until an active connection is found.
For example, in a common scenario, remote help is listed first in the table and local help is listed second. If you have an Internet connection, the remote help connection is used. When you do not have an Internet connection, the local help is used.
To change the order of the connections:
- Select a row in the table.
- Click Up or Down to move the connection in the list.
- Click Apply and OK to save the changes.
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